Retail Sales Advisor

Warren James Jewellers; Swindon; On-site; GBP 18,000 - 25,000; Full time

Job summary

Warren James Jewellers is seeking a Retail Sales Advisor in Swindon. This role involves maximizing sales, delivering exceptional customer service, and maintaining a welcoming environment. No prior jewellery knowledge is required as training will be provided. Enjoy benefits like 28 days holiday and staff discounts.

Benefits

28 days’ holiday per year

Staff discount on jewellery

Incentives and treats throughout the year

Qualifications

• Genuine passion for jewellery and customer service.
• Smart and well-groomed appearance.
• Proactive and able to work independently.

Responsibilities

• Maximize sales and customer engagement.
• Deliver excellent one-to-one customer experiences.
• Manage visual jewellery displays.

Skills

Customer Service

Sales

Teamwork

Attention to Detail

Job description

Swindon - AST - FT - 40hrs

Warren James is seeking a Retail Sales Advisor—someone passionate about wearing and promoting our jewellery, with a desire to drive sales and enhance our brand awareness.

About Us

At Warren James, we are a company made up of real people who are passionate about what we do. You are known by your name, not a number.

Our ethos is centered around keeping the high street vibrant and providing a great retail experience. We are committed to delivering delightful in-store shopping with face-to-face customer service from our friendly, knowledgeable teams.

From humble beginnings, we have grown from a single shop to a nationwide retailer with over 200 shops and an online presence. We are dedicated to caring for and expanding our customer community.

This is a fantastic opportunity to join one of the UK’s most loved jewellery brands and share our passion and enthusiasm with customers.

The Retail Sales Advisor Role

1. Work within a small team, following Warren James policies, to look after the shop and customers, maximizing sales and customer engagement.
2. Create a welcoming environment and deliver excellent one-to-one customer experiences.
3. Participate in daily tasks, including managing visual jewellery displays.
4. Develop and maintain a good knowledge of our jewellery.
5. Set a positive example in all you do.

The Retail Sales Advisor Essentials

1. Have a genuine passion for jewellery and customer service.
2. Maintain a smart and well-groomed appearance to reflect our brand image.
3. Be proactive and work independently when needed.
4. Enjoy working as part of a team and follow management instructions.
5. Pay attention to detail in all tasks.

The Benefits

Jewellery knowledge isn’t required as training is provided.

• Full and Part-Time contracts available.
• 28 days’ holiday per year; after 5 years, this increases to 33 days (including 8 Bank Holidays, pro-rata for part-time).
• Monthly pay directly into your bank account.
• Staff discount on our jewellery.
• Incentives and treats throughout the year.

If you are passionate and enthusiastic about customers and sales, we would love to hear from you. Click below to apply.