Retail Advisor, 12hrs, London Westfield White City

Virgin Media O2; London; On-site; GBP 25,000 - 30,000; Part time

Job summary

Join a leading telecommunications company as a Retail Advisor in London. You will be part of a dynamic team delivering top-notch customer service, showcasing innovative products, and achieving performance goals. This part-time role offers competitive pay, tailored training, and excellent benefits, including annual leave and pension schemes.

Benefits

Competitive hourly rate

23 days annual leave plus birthday off

Employee medical cover and health care plan

Excellent pension scheme

Tailored training programs

Qualifications

• Previous experience in retail or sales is advantageous but not essential.
• Flexible to adapt to shifts and customer demands.
• Genuine interest in technology.

Responsibilities

• Welcoming customers with an approachable attitude.
• Understanding customer needs and recommending tailored solutions.
• Maintaining an inviting store environment.

Skills

Confidence

Communication skills

Resilience

Job description

Retail Advisor, 12hrs, London Westfield White City

Join to apply for the Retail Advisor, 12hrs, London Westfield White City role at Virgin Media O2

Retail Advisor, 12hrs, London Westfield White City

18 hours ago Be among the first 25 applicants

Join to apply for the Retail Advisor, 12hrs, London Westfield White City role at Virgin Media O2

Summary

Location

London

Job Family

Retail

Job Type

Part Time

Posted Date

30-May-2025

Ref #

67468

At Virgin Media O2, we’re not just about keeping people connected; we’re about making every interaction meaningful. As a Retail Advisor, you’ll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best.

What You’ll Be Doing

• Welcoming customers with a friendly, approachable attitude.
• Building rapport to understand their needs and recommending tailored solutions.
• Showcasing our innovative products and meeting performance goals.
• Helping to maintain an inviting and organised store environment.
  
  
  

Who we are

Virgin Media O2 is the UK's fastest broadband network and one of the nation's most-loved mobile brands. As one of the country's biggest companies, we're expanding our offering to millions of new customers.

The must haves

• Confidence, communication skills, and a passion for delivering great service.
• Resilience and motivation to achieve individual and team goals.
• Flexibility to adapt to different shifts and customer demands.
• An open mind, ready to learn and grow in a fast-paced retail setting.
  
  
  

The other stuff we are looking for

• A genuine interest in technology and how it can make life better.
• Previous experience in retail, sales, or customer service (though not essential).
• A proactive attitude and team spirit to thrive in a collaborative environment.
  
  
  

What's in it for you

We’ll Set You Up For Success. You’ll Have a Supportive Team And Exceptional Tailored Training On a 4-day (30 Hours) Induction Within The First Two Weeks Of Your Start Date. This Will Delve Deep Into All Aspects Of Virgin Media O2, Making Sure You’re Well-prepared For Success And Able To Serve Our Customers. You’ll Also Receive

• A competitive hourly rate of £12.40, + location allowance of £2,800 (pro rata where applicable) with the potential to earn more through our accreditation programme.
• Opportunity to take part in our accreditation programme leading to further progression.
• 23 days’ annual leave and additional day off to celebrate your birthday, plus the option to buy and sell leave to suit your personal needs.
• An excellent pension scheme, matching up to 10%
• Employee BUPA medical cover, health care plan and life assurance
• A host of family friendly policies, such as neonatal leave, 14-week paternity leave and carers leave.
  
  
  

As well as the benefits (check them out here) we also offer a wide range of support, rewards and tools – all focused on helping you to prioritise what really matters.

Next steps

Our Recruitment Process

Following your application, you’ll receive an invite to complete an online assessment. If you’re successful, you’ll receive a call from one of our Recruiters to talk through the role in more detail and discuss some further questions.

So, what are you waiting for!

This is an opportunity to shape memorable moments for our customers while building a rewarding career. Apply today and bring your passion for people and technology to life with Virgin Media O2!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Sales and Business Development

• Industries

  Telecommunications

Referrals increase your chances of interviewing at Virgin Media O2 by 2x

Get notified about new Retail Advisor jobs in London, England, United Kingdom.

Travel Retail Beauty Advisor Gatwick Airport (40 Hours)

London, England, United Kingdom 5 months ago

Retail Advisor, 20hrs, Richmond Upon Thames

London, England, United Kingdom 1 day ago

Travel Retail Beauty Advisor London Gatwick Airport (40 Hours)

London, England, United Kingdom 1 month ago

Retail Advisor, 20hrs, London Westfield White City

London, England, United Kingdom 18 hours ago

Travel Retail Beauty Advisor London Heathrow Terminal 5 (40 Hours)

London, England, United Kingdom 1 month ago

Wandsworth, England, United Kingdom 1 day ago

Travel Retail Beauty Advisor South Terminal Gatwick Airport (40 Hours)

London, England, United Kingdom 1 month ago

Retail Advisor 32 hours/week - London Holloway Road

London, England, United Kingdom 1 month ago

Travel Retail Beauty Advisor London Heathrow Terminal 4 (40 Hours)

London, England, United Kingdom 1 month ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 day ago

Part-time Retail Sales Advisor (20 hours) - Swatch Carnaby Street

London, England, United Kingdom 1 day ago

Customer Experience Lead (Full-Time) - Oxford Street

London, England, United Kingdom 1 week ago

London, England, United Kingdom 2 days ago

Camden Town, England, United Kingdom 11 months ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 month ago

Sales Advisor - Full Time - 1 Month FTC - Selfridges London

Greater London, England, United Kingdom 11 months ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 3 days ago

London, England, United Kingdom 2 weeks ago

Travel Retail Beauty Advisor Stansted Airport (40 Hours)

Stansted, England, United Kingdom 1 month ago

Islington, England, United Kingdom 2 months ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 4 weeks ago

Retail Business Advisor 40 hours/week - London Stratford

London, England, United Kingdom 19 hours ago

London, England, United Kingdom 3 days ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 2 weeks ago

Retail Advisor, 30hrs, Westfield White City

London, England, United Kingdom 18 hours ago

London, England, United Kingdom 2 days ago

Free People 8HR Stylist - Regent Street, London

London, England, United Kingdom 1 month ago

London, England, United Kingdom 3 days ago

London, England, United Kingdom 2 months ago

London, England, United Kingdom 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.