Retail Advisor

EE; Glasgow; On-site; Full time

Job summary

An outstanding opportunity awaits you at EE as a Retail Advisor. Located at Glasgow Fort, the role emphasizes excellent customer service and community engagement. Enjoy a competitive hourly pay of £13.12 plus commission, with numerous benefits including health support, career development, and a positive team culture.

Benefits

Online GP services

Carer's leave support

Equalized family leave

Discounts on EE & BT products

Career development support

Season ticket travel loan

Volunteering days

Optional private healthcare

Qualifications

• Experience is appreciated but not necessary; personality matters.
• Ability to communicate with diverse individuals.
• Curiosity and adaptability in customer interactions.

Responsibilities

• Provide excellent customer service and support.
• Build lasting relationships with customers.
• Receive training to become brand representatives.

Skills

Communication

Customer Service

Teamwork

Adaptability

Job description

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Working Hours: 37.5 hours per week

Location: Glasgow Fort

Salary: £13.12 p/h plus 20% on target commission

Everyone’s welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different, are the things that help you to make better connections with our customers and help them find the right products and services.

Community is at the heart of what we do. Perhaps you're able to communicate with people from different backgrounds, that might be just one of the many attributes you can bring to the role.

If you’re a curious person who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of experience from navigating challenging situations, or maybe you have the resilience from raising a family? If so, you have the transferrable skills to succeed in a Retail Advisor role with EE.

You don’t need specific experience to apply. We’ll give you all the training you need to be the face of our brand – You just need to bring your personality and soon you’ll be talking to customers and building lasting relationships.

What’s in it for you?

Agreathourly rate of £13.12 p/h plus 20% on target commission

Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us

Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly

Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family

Hugediscounts of EE & BT products including your Mobile and Broadband – saving youhundredsofpoundsevery year

Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want

Season TicketTravel Loan – Giving you the funds topay for your travelto and from work up front, making a difference where it counts

Volunteering days, so you cangive backto your local community

Optional Private Healthcare and Dental, to protect you and your family

On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Telecommunications

Referrals increase your chances of interviewing at EE by 2x

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