Restaurant Waiter/Waitress - Full Time

Dakota Leeds; Leeds; On-site; GBP 22,000 - 30,000; Full time

Job summary

Dakota Leeds is seeking an outgoing Restaurant Waiter/Waitress to deliver exceptional guest service in a vibrant hospitality environment. Enjoy a competitive salary, a minimum of 30 hours of work per week, and a range of employee benefits including discounts and ongoing training opportunities. Join a supportive team culture committed to professional development.

Benefits

40% off stays at any Dakota

25% off drinks and dining

Free private mental health support

Meals on duty

Family-friendly flexible working options

Bonus for recommendations and Trip Advisor mentions

Accredited training in Food Hygiene and Health & Safety

Access to discounted gift card platform

Additional holiday on the first anniversary

Supportive professional development culture

Qualifications

• At least 1 year working experience in hospitality.
• Outgoing personality with effective communication skills.
• Ability to work at pace and proactively during shifts.

Responsibilities

• Provide table service and take guest orders.
• Ensure effective communication with Bar and Kitchen team.
• Deliver personalized recommendations to enhance guest experience.

Skills

Customer Service

Communication

Proactivity

Attention to Detail

Job description

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Client:

Location:

Leeds, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

5df3bedf1b6d

Job Views:

14

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

Dakota Hotel based inLeedsCity Centreare seekingan outgoing individual with waiting experience for the role of Restaurant Waiter/ Waitress to deliver exceptional service to our guests.

CONTRACT AND PAY RATE

The role carries a permanent contract of a minimum of 30 hours per week, working any 5 days out of 7 including working weekends. Earnings are £13.30 per hour (inclusive of the anticipated tronc payment), paid weekly, paid weekly.

PRIMARY ROLE RESPONSIBILITIES

· Carry out the role of a section waiter/waitress, providing table service, taking guestordersand running large trays of delicious food to guest tables.

· Provide the highest levels of guest service, offering personalised dish and beverage recommendations, anddelivering a memorable dining experience.

· Work closely with the Bar and Kitchen team to ensure the effective flow of communication.

· To have a comprehensive knowledge of food and beverage menu options to enhance the guest experience.

BENEFITS

In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:

• 40 per cent off stays at any Dakota
• 25 per cent off drinks and dining at any Dakota
• Access to our Employee Assistance Program which includes
  - free private mental health support and counselling sessions
  - video GP consultations and private prescription services
  - access to daily rewards to be cashed out for shopping vouchers
• Access to discounted gift card platform
• Support from our inhouse Mental Health Champions
• Additional holiday day on the first anniversary of your employment.
• Family-friendly flexible working options
• Meals on duty and uniforming
• £200 bonus to recommend a friend to join our team
• £10 bonus every time you are mentioned on Trip Advisor
• Free bi-annual eye testing for users of display screen equipment
• Accredited, certified compliance training given on employment such as in Food Hygiene, Alcohol Responsibility, Data Protection, and Health & Safety
• Access to a suite of external, certified resources via our Learning Management System
• Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan.
• Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships.

Full terms on our benefits can be found in our Handbook.

ABOUT DAKOTA HOTELS

Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, and Manchester,with Newcastle coming in 2025 andmore in our pipeline.

Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last five years in a row. We were also featured within the Top 10 employers in the 2024 Sunday Times Best Places to Work in the UK, as well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA+ employees.

As recent winners of The Cateys ‘People Team of the Year’, we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for four consecutive years, a member of our team has won a prestigious Acorn Award awarded byThe Caterer to the ‘Top 30 under 30’in the industry, demonstrating our success in developing talent.

Eurocentral| Edinburgh | Glasgow |Leeds| Manchester | Newcastle

Our location, 8 Russell St, Leeds LS1 5RN, ideally located on Greek Street, we are just a 5min walk from Leeds Train Station. We are also easily accessible by bus, close to the east parade bus link and within a 10min walk from Leeds Bus Station.

We are an 94-bedroom luxury hotel boasting a destination cocktail bar with a champagne room, and brasserie-style Grill.

APPLICANT REQUIREMENTS

The successful applicant will have/be:

• At least 1 year working experience, ideally in a hospitality environment.
• Ability to work at pace and beproactiveforthe duration of your shift.
• Willing and able to pour, serve and sell alcohol.
• Be an outgoing personality with effective communication skills.
• Be able to be physically active in your role, standing for much of your shift and working at pace.
• An enthusiastic individual who will promote our culture of positivity.
• Be task oriented with a great pride for the work they do and attention to detail.
• Flexible with shift patterns and available around the needs of our business.
• Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.

APPLY

Please send us your up to date CV.

Visit ourCareers pageto learn about current opportunities and find your #DreamRolesAtDakota – we’d love to hear from you!

For more information on our luxury hotel, please visit our:

• Website
• Dakota Hotels InstagramorDakota Leeds Instagram