Restaurant Team Member

The QHotels Collection; Winchester; Hybrid; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Free health club membership

Discounts across The QHotelsCollection

Family & Friends discounts in hotels

Training & professional qualifications

Learning & development

Employee Assistance Program – Hospit​a

Refer a friend scheme

Free parking

Job summary

Norton Park Hotel, Spa & Manor House near Winchester is seeking enthusiastic Food & Beverage staff for flexible shifts. You will help guests with pricing, promotions and recommendations while upholding brand standards and delivering outstanding service.

The role suits those who value guest experience, teamwork and a friendly, proactive approach in a hospitality setting. Training and progression opportunities available.

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time management and organisational skills.
• Ability to work under pressure.

Responsibilities

• You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met.
• You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Skills

Guest service

Customer service

Time management

Organisational skills

Work under pressure

Job description

Do you have a passion for a great guestexperience?

Are you looking for a flexible job to work around school or commitments?

The important stuff:

• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfactionandbrandstandardsare met. You will keep up to date with pricing and promotionsin order toprovide advice to guestsand maximise sales.

Is this the role for me?

• Passion for deliveringexceptional guestservice
• Strong customer serviceskills
• Good timemanagement andorganisational skills
• Ability to work underpressure

Curious to find out more?

Norton Park Hotel, Spa & Manor House is a 4*, 165-bedroom property, located in Sutton Scotney, just outside Winchester. Our hotel has Scene restaurant and bar & lounge, a terrace, and we offer afternoon tea, private dining and meetings & event spaces as well as a separate Manor House. The leisure facilities include a pool, a gym, steam room, sauna, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with bronze from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.