Restaurant Team Member

TN United Kingdom; Whitstable; On-site; GBP 20,000 - 24,000; Part time

Job summary

An established industry player is seeking part-time Restaurant Team Members who are passionate about hospitality and enjoy engaging with customers. In this dynamic role, you will be the face of the restaurant, ensuring guests receive a warm welcome and exceptional service. The venue, known for its breathtaking sea views and delicious British cuisine, offers a supportive environment where you can grow and develop your skills. With a commitment to diversity and inclusion, this role is perfect for anyone looking to start or advance their career in the hospitality sector.

Benefits

Competitive hourly pay rate

Share of tips

Early wage withdrawal scheme

25% discount on food and drink

25% discount on hotel bookings

Up to 40% discount from Visitor Centre Shop

Access to Mental Health Platform

Company pension plan

Opportunities for development

Qualifications

• No prior hospitality experience required; training provided.
• Must possess qualities like warmth and friendliness.

Responsibilities

• Welcome customers warmly and provide excellent service.
• Ensure a positive dining experience in a busy environment.

Skills

Customer Service

Hospitality Skills

Teamwork

Job description

Shepherd Neame is on the lookout for part-time Restaurant Team Members to join us, so if you love hospitality, are a people person, and enjoy being on the front line in a busy role; this may be just the job for you.

Perched at the top of Tankerton Slopes, the Royal serves fresh food and drink with amazing panoramic sea views. The pub’s garden offers one of the best vantage points in the area, boasting a magnificent clifftop setting with views across the Thames Estuary. The restaurant is renowned for delicious British dishes, with a raft of delectable daily specials making the most of local ingredients.

At Shepherd Neame, we know that first impressions count, so you will play an important part in our business ensuring that you acknowledge our customers with a warm welcome and deliver great service to them at every opportunity.

If you haven’t got any previous hospitality experience, please do not worry, so long as you possess some of the qualities outlined below, we can train you and teach you everything that you will need to know.

WHAT'S IN IT FOR YOU?

• Competitive hourly pay rate
• A share of tips in addition to your hourly pay
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight Managed House Hotel bookings
• Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
• Sheps Hut discounts and special offers hub on 100's of high street shops and services
• Access to a Workplace Mental Health Platform
• Company pension plan
• The opportunity to develop & move within our pubs, the Brewery & Support Office

Shepherd Neame may be Britain’s oldest brewer, but our approach is anything but old-fashioned. We are an authentic, independent business, yet flexible and agile, and that has enabled us to survive and thrive based on the following Sheps Skills:

• Working Together
• Pride and Passion
• Authenticity
• Sheps Spirit

WHO ARE WE?
Britain’s oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.

Diversity, equality, and inclusion matter to Shepherd Neame. If you think you would be suited for this role, we would welcome your application regardless of age, disability status, ethnicity, gender, religion, or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.