Restaurant Team Member

Tim Hortons; Watford; On-site; GBP 40,000 - 60,000; Full time

Job summary

Tim Hortons is seeking enthusiastic Restaurant Team Members to join their expanding team in the UK. You will create exceptional guest experiences by providing friendly service and ensuring cleanliness in a fast-paced environment. If you have a passion for customer service and love coffee, apply now!

Qualifications

• Previous customer service experience in a dynamic, fast-paced environment.
• Excellent communication skills.
• Flexibility to work various hours including mornings, afternoons, evenings, and weekends.

Responsibilities

• Welcoming customers with a smile and providing fast, friendly service.
• Maintaining food preparation and storage areas according to health & safety standards.
• Completing daily and weekly cleaning schedules.

Skills

Customer Service

Communication

Teamwork

Flexibility

Job description

Restaurant Team Member

Location: WD25 9JS

Salary: Hourly paid

Job Type: Full-time & Part Time available

Want to change up your career and join a company where there’s never a dull moment?

Where you can work with like-minded people delivering a unique product to the UK market with true Canadian hospitality?

Tim Hortons is expanding across the UK, and we need brilliant people like you to help us.

Tim Hortons is a part of Canada's fabric with over 5,000 quick service restaurants worldwide, serving over 2 billion cups of freshly brewed coffee. We are growing in the UK, with plans to open hundreds of restaurants over the next 10 years.

We prioritize our customers and are looking for outgoing Restaurant Team Members to join our team on a permanent basis. In return, you will be rewarded with a competitive hourly rate and opportunities for career growth.

As a Restaurant Team Member, you will create exceptional guest experiences, whether by greeting guests, serving, or preparing bakery items. Your energy and passion for guest service will make you a top team member in this fast-paced environment.

To apply, you should be a positive team player with previous customer service experience in a dynamic, fast-paced environment. Excellent communication skills, a focus on customer satisfaction, and flexibility to work various hours (including mornings, afternoons, evenings, and weekends) are essential.

If you have a passion for fantastic customer service, thrive on customer satisfaction, and love coffee, we would love to hear from you for our Restaurant Team Member position.

Your key responsibilities include:

• Welcoming customers with a smile and being genuinely friendly
• Providing fast, friendly, and accurate service
• Resolving simple customer inquiries and referring complex issues to a Manager
• Maintaining food preparation and storage areas according to health & safety standards
• Carrying out temperature checks and recording results
• Completing daily and weekly cleaning schedules
• Following standards for product quality, service speed, cleanliness, and sanitation
• Adhering to restaurant performance standards and shift manager instructions
• Contributing to the restaurant's goals and targets
• Maintaining operational and kitchen areas to exceed cleanliness and comfort expectations
• Reporting work-related incidents or injuries promptly
• Following safety procedures and wearing PPE when required