Restaurant Team Member

Tim Hortons UK & Ireland Ltd.; Newtownards; On-site; GBP 12,000 - 17,000; Full time

Job summary

Tim Hortons UK & Ireland Ltd. in Castlebawn (BT23 8NN) is recruiting Restaurant Team Members to join our growing UK family on a permanent basis, delivering true Canadian hospitality with warmth and guest-focused service in a fast-paced setting.

Hourly pay aligns with National Minimum Wage, with full-time or part-time options and clear opportunities to grow as we expand across the UK—teamwork and guest satisfaction at the heart of our brand.

Qualifications

• Outgoing personality with a passion for guest service.
• Ability to deliver fast, friendly and accurate service.
• Willingness to work flexible hours (full-time or part-time).

Responsibilities

• Welcoming every customer with a smile and being genuinely friendly at all times.
• Delivering fast, friendly and accurate service to all customers.
• Maintain food preparation, storage areas and uphold Health & Safety standards.
• Carry out temperature checks and follow cleaning schedules.
• Adhere to restaurant performance standards and shift directions.
• Assist in restocking workstations and keeping cleanliness.

Skills

Guest service

Customer service

Team player

Job description

Salary: Hourly paid,

Job Type: Full-time & Part Time available Want to change up your career and join a company where there’s never a dull moment?

Location: Castlebawn (BT23 8NN) Salary: Hourly paid Job Type: Full-time & Part Time available Want to change up your career and join a company where there’s never a dull moment? Where you can work with like minded people delivering a unique product to the UK market with true Canadian hospitality? Tim Hortons is expanding across the UK and we need brilliant people like you to help us. Tim Hortons is part of the fabric of Canada with over 5,000 quick service restaurants worldwide, serving over 2 billion cups of freshly brewed coffee and we have an ever-growing presence in the U.K, with exciting plans to open hundreds of restaurants over the next 10 years. We put the customers at the forefront of everything that we do, and we are currently looking for outgoing Restaurant Team Members to join the team on a permanent basis to ensure that we continue to have an exceptional brand. In return you will be rewarded with an hourly rate in line with National Minimum Wage and the opportunity to grow with us and carve a glorious career. As a Restaurant Team Member, you will provide and create exceptional guest experiences. Whether you are the very first person our guests encounter or produce the best loved bakery items that our guests have come to enjoy, your energy and passion for guest service, is what will make you a top team member in this fast-paced environment. Your Key Responsibilities As Restaurant Team Member Include

• Welcoming every customer with a smile and being genuinely friendly at all times
• Delivering fast, friendly and accurate service to all customers
• Attempt to resolve simple customer enquiries and referring difficult customer enquiries to a Manager!
• Ensure food is prepared and stored and preparation areas are maintained according to Health & Safety and Audit standards!
• Carry out temperature checks and record as per company process!
• Complete daily and weekly cleaning schedules as per cleaning chart
• Following critical standards for raw and finished product quality, service speed, cleanliness and sanitation
• Adhering to restaurant performance standards for crew stations and as per shift manager directions
• Being aware of the goals and targets of the restaurant. This ensures your actions contribute towards achieving them.
• Maintain operational & kitchen areas to exceed customer cleanliness, comfort & convenience expectations including the restocking of workstations!
• Report all work related near misses, injuries and illnesses as soon as possible!
• Follow correct procedures and reasonable instructions including wearing Personal Protective Equipment (PPE) when instructed!