Restaurant Team Member

Tim Hortons; Manchester; Hybrid; GBP 12,000 - 15,000; Full time

Job summary

Tim Hortons is seeking Restaurant Team Members in Manchester to join a growing UK operation delivering warm Canadian hospitality. You will provide friendly guest service, help prepare and serve menu items, and contribute to a clean, safe dining environment.

This is an hourly paid role with options for full-time and part-time shifts. Tim Hortons is expanding across the UK, offering opportunities to grow within the brand and build a rewarding career in a fast-paced team setting.

Qualifications

• Friendly, professional attitude with customers.
• Able to work as part of a team in a fast-paced environment.
• Willingness to learn and follow company standards.

Responsibilities

• Welcoming every customer with a smile and being genuinely friendly at all times
• Delivering fast, friendly and accurate service to all customers
• Adhering to Health & Safety and Audit standards in food preparation and storage
• Carrying out temperature checks and recording as per company process
• Keeping daily and weekly cleaning schedules and restocking workstations as needed
• Following correct procedures and using PPE when instructed

Skills

Customer service

Communication

Teamwork

Flexibility

Job description

Restaurant Team Member

Location: M7 2YJ

Salary: Hourly paid,

Job Type: Full-time & Part Time available

Want to change up your career and join a company where there’s never a dull moment?

Where you can work with like minded people delivering a unique product to the UK market with true Canadian hospitality?

Tim Hortons is expanding across the UK and we need brilliant people like you to help us.

Tim Hortons is part of the fabric of Canada with over 5,000 quick service restaurants worldwide, serving over 2 billion cups of freshly brewed coffee and we have an ever-growing presence in the U.K, with exciting plans to open hundreds of restaurants over the next 10 years.

We put the customers at the forefront of everything that we do, and we are currently looking for outgoing Restaurant Team Membersto join the team on a permanent basis to ensure that we continue to have an exceptional brand. In return you will be rewarded with an hourly rate in line with National Minimum Wage and the opportunity to grow with us and carve a glorious career.

As a Restaurant Team Memberwill provide and create exceptional guest experiences. Whether you are the very first person our guests encounter or produce the best loved bakery items that our guests have come to enjoy, your energy and passion for guest service, is what will make you a top team member in this fast-paced environment.

Your key responsibilities as Restaurant Team Member include:

• Welcoming every customer with a smile and being genuinely friendly at all times
• Delivering fast, friendly and accurate service to all customers
• Attempt to resolve simple customer enquiries and referring difficult customer enquiries to a Manager!
• Ensure food is prepared and stored and preparation areas are maintained according to Health & Safety and Audit standards!
• Carry out temperature checks and record as per company process!
• Complete daily and weekly cleaning schedules as per cleaning chart
• Following critical standards for raw and finished product quality, service speed, cleanliness and sanitation
• Adhering to restaurant performance standards for crew stations and as per shift manager directions
• Being aware of the goals and targets of the restaurant. This ensures your actions contribute towards achieving them.
• Maintain operational & kitchen areas to exceed customer cleanliness, comfort & convenience expectations including the restocking of workstations!
• Report all work related near misses, injuries and illnesses as soon as possible!
• Follow correct procedures and reasonable instructions including wearing Personal Protective Equipment (PPE) when instructed!