Restaurant Team Member

Potters Resorts; Maldon; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Free gym access

Potters Academy training

Career development opportunities

Leisure facilities access

Competitive pay rates

Job summary

Potters Resorts Five Lakes in Essex is hiring for our restaurant team to deliver high-quality dining experiences all year round. This full-time role offers 40 hours per week across 5 days, including weekends and bank holidays, with split shifts Breakfast 07:45-11:30, Lunch 12:15-15:00, Dinner 18:15-22:00.

A UK driving licence and own vehicle are essential as public transport access is limited. Pay rates are £12.71 per hour for over 21s and £10.80 for 18-20s.

Qualifications

• Friendly, positive attitude and passion for hospitality.
• Experience in waiting is beneficial but not required.
• Ability to stay calm and organised in a fast-paced environment.
• Weekend and bank holiday availability.

Responsibilities

• Guest Experience: Provide a warm and professional welcome to all guests. Take orders accurately, answer menu queries, and ensure every guest enjoys a relaxed and enjoyable dining experience.
• Food & Beverage Service: Serve food and drinks efficiently, maintaining high standards of presentation and service.
• Cleanliness & Presentation: Maintain excellent standards of cleanliness throughout the restaurant. Clear and reset tables, ensure service areas are tidy.
• Teamwork: Work collaboratively with colleagues and the kitchen team to ensure efficient service.
• Health & Safety: Follow all food hygiene and health & safety procedures to ensure a safe and compliant environment for guests and team members.

Skills

Friendly attitude

Calm under pressure

Team player

Flexibility

Job description

• Compensation: GBP 10.85 - GBP 12.71 - hourly

Company Description

Looking for more than just a job? Join a team where every day brings something new, your contribution truly matters, and you help create memorable experiences for our guests all year round.

Potters Resorts Five Lakes is a premium, welcoming resort set in the picturesque Essex countryside, offering an exceptional blend of hospitality, relaxation, and entertainment. From bright spring mornings to long summer evenings – and every season in between – we create a warm, vibrant atmosphere our guests return to time and time again.

With a wide range of on-site facilities including a luxurious spa, championship golf course, restaurants, and first-class entertainment, there’s always something to be part of at Five Lakes. Our beautiful surroundings and varied experiences ensure a lively and engaging environment for both guests and team members alike.

This is a permanent, all-year-round position, offering the opportunity to be part of a consistently busy and dynamic team delivering outstanding guest experiences every day of the year.

We pride ourselves on our friendly, team-focused culture, where everyone plays a part in making each guest’s stay truly special. No two days are the same, and every season brings its own unique energy.

If you’re passionate about hospitality, enjoy working in a fast-paced environment, and want to be part of a supportive and enthusiastic team, we’d love to hear from you.

Job Description

Join Our Restaurant Team – Deliver Exceptional Guest Experiences All Year Round

We’re looking for friendly, energetic, and hardworking individuals to join our restaurant team. You’ll play a key role in delivering high-quality dining experiences for our guests in a fast-paced, professional environment.

Whether you’re new to hospitality or bring previous experience, we’re looking for people with a positive attitude, strong work ethic, and a genuine passion for great service.

Key Responsibilities:

Guest Experience
Provide a warm and professional welcome to all guests. Take orders accurately, answer menu queries, and ensure every guest enjoys a relaxed and enjoyable dining experience.

Food & Beverage Service
Serve food and drinks efficiently, maintaining high standards of presentation and service. Support the smooth flow of service by delivering orders promptly and responding to guest needs.

Cleanliness & Presentation
Maintain excellent standards of cleanliness throughout the restaurant. Clear and reset tables, ensure service areas are tidy, and contribute to a well-presented environment.

Teamwork
Work collaboratively with colleagues and the kitchen team to ensure efficient service and a positive working environment.

Health & Safety
Follow all food hygiene and health & safety procedures to ensure a safe and compliant environment for guests and team members.

Hours:

This is a full time position, working 40hours per week - 5 days out of 7 to include weekends and bank holidays

You will work split shifts each day (3 shifts per day, details below)

• Breakfast 07.45 - 11.30
• Lunch 12.15 - 15.00
• Dinner 18.15 - 22.00

Rates of pay:

• £12.71per hour - (Over 21 years)
• £10.80 per hour - (18 - 20 years)

If you thrive in a busy, customer-focused environment and take pride in delivering excellent service, we’d love to hear from you.

*Please Note: Due to our location and the shifts involved, it is essential for you to have a UK driving licence and your own vehicle as you will be unable to reach us using public transport*

Qualifications

What We’re Looking For:

• A friendly, positive attitude and a genuine passion for delivering great hospitality
• Previous waiting experience is beneficial but not essential – full training will be provided
• The ability to stay calm and organised in a fast-paced environment
• Flexibility to work weekends and bank holidays as part of a rota
• A proactive team player who’s always willing to support others and get involved

If you’re someone who can naturally connect with people, build great rapport, and leave guests smiling long after their visit, you could be exactly who we’re looking for.

Additional Information

Why Choose Potters Resorts Five Lakes?

• Be part of an award-winning, newly expanded resort
• Excellent career growth and personal development opportunities
• Free access to our state-of-the-art gym and leisure facilities
• Competitive pay rates based on age and experience
• Continuous training through our Potters Academy
• Regular team recognition, awards, and treat days
• A genuinely enjoyableplace to work

Potters Resorts is an equal opportunities employer. We will consider all qualified candidates without regard to age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.