Restaurant Team Member

TN United Kingdom; Hexham; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is seeking enthusiastic individuals to join their team in delivering exceptional guest experiences. This role offers flexibility, making it ideal for students or those with commitments. You will work across various Food & Beverage areas, ensuring that guests receive top-notch service while adhering to brand standards. With a commitment to diversity and inclusion, this company provides a supportive environment and numerous perks, including discounts and training opportunities. Join a dynamic team in a beautiful setting and make a positive impact on guests' experiences.

Benefits

Free health club membership

Discounts across golf

Discounts across The QHotels Collection

Family & Friends discounts

Support with training & professional qualifications

Various learning & development opportunities

Employee Assistance Program

Refer a friend scheme

FREE parking

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills and ability to work under pressure.

Responsibilities

• Ensure guest satisfaction and brand standards in Food & Beverage areas.
• Keep up to date with pricing and promotions to maximize sales.

Skills

Exceptional guest service

Customer service skills

Time management

Organisational skills

Ability to work under pressure

Job description

Do you have a passion for a great guest experience?

Are you looking for a flexible job to work around school or commitments?

The important stuff:

1. Free health club membership (T&Cs apply)
2. Discounts across golf including membership, guest rates, green fees, buggies and clothing
3. Discounts across The QHotels Collection
4. Family & Friends discounts in hotels across The QHotels Collection
5. Support with training & professional qualifications, including course fees!
6. Various learning & development available
7. Access to an Employee Assistance Program – Hospitality Action
8. Refer a friend scheme
9. FREE parking

What will I do?

You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Is this the role for me?

1. Passion for delivering exceptional guest service
2. Strong customer service skills
3. Good time management and organisational skills
4. Ability to work under pressure

Curious to find out more?

Slaley Hall Hotel, Spa & Golf Resort is located in Hexham. Our hotel is a 4*, 141-bedroom property set in 1000 acres with a 36-hole championship golf course which has hosted over 20 European and PGA tournaments. The dining options include Hadrian’s Brasserie restaurant, Tommy Craig’s bar, the Claret Jug restaurant and a Whisky snug, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.