Restaurant Team Lead: Drive Guest Experience & Results

KFC UK&I; Torquay; On-site; GBP 22,000 - 29,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holiday

Free chicken & chips

Gym discounts

High street perks & cashback

Wellbeing support

Job summary

KFC is looking for a hands-on shift supervisor in Torquay to support the team, own the operations, and drive guest satisfaction. You’ll help hit performance goals, coach your crew, and ensure the restaurant runs smoothly with a welcoming atmosphere.

You’ll lead by example, train and motivate the crew, manage rosters and stock, and turn first-time guests into regulars while enjoying quarterly bonuses, extra holidays, and staff perks.

Qualifications

• You lead by example.
• You understand people.
• You keep things running.

Responsibilities

• Support like a leader. Assist in taking ownership of the restaurant — help drive performance, hit goals, and keep the vibe alive.
• Help build a dream team. Train, coach, and motivate your crew to not only meet standards but go beyond them.
• Hit those targets. Own your KPIs, support the team, and make sure every shift delivers what’s expected.
• Keep everything running smooth. Stay on top of the admin — from rosters to stock, you help ensure the behind-the-scenes work is solid.
• Make every guest feel special. Assist in turning first-timers into regulars with moments that keep them coming back.

Job description

KFC is looking for a hands-on shift supervisor in Torquay to support the team, own the operations, and drive guest satisfaction. You’ll help hit performance goals, coach your crew, and ensure the restaurant runs smoothly with a welcoming atmosphere.

You’ll lead by example, train and motivate the crew, manage rosters and stock, and turn first-time guests into regulars while enjoying quarterly bonuses, extra holidays, and staff perks.