Restaurant Supervisor, Malmaison

Frasers Hospitality; Newcastle upon Tyne; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a dynamic team at a forward-thinking hospitality group, where your passion for exceptional service and engaging with guests is celebrated. This role offers a competitive hourly rate along with generous benefits, including discounts on stays and dining, training programs, and wellness initiatives. If you thrive in a vibrant environment and are eager for career progression, this opportunity could be your gateway to a rewarding future in hospitality.

Benefits

Heavily discounted Staff Room Rates

Discounted Friends and Family Room Rate

35% off dining bills

Fully funded Apprenticeship programs

High street discounts

Cycle to work scheme

Healthcare Cash Plans

Referral schemes

Smart uniforms

Employee Assistance Programme

Job description

£12.58 Per Hour + Tronc, plus Generous Company Benefits, Training & Development

Job Description

Rate of Pay: £12.58 Per Hour + Tronc / 40 hours per week

Type of Contract: Permanent

Competitive Salary, plus Generous Company Benefits, Training & Development

Join Malmaison and get paid for doing what you love, enjoy numerous perks and benefits, learn new skills, and build a lifelong career.

Who We Are Looking For

Are high standards second nature to you? Do you love engaging with people and making guests smile every day by delivering exceptional service? If you want to be part of something different, working with the best food, drinks, and a brand you can be proud of, this role is for you. We love food, wine, and cocktails—almost as much as you do!

Career Progression

We create memorable experiences for our guests. This could be your next step into a Head of Department role within Malmaison. We actively encourage internal development and progression—Onwards and Upwards.

Additional Benefits

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality, starting from £65 per night.
• Discounted Friends and Family Room Rate with 50% off the best available rate.
• 35% off your bill when dining in our Brasseries and Bistros.
• Fully funded Apprenticeship programs supporting your career development.
• High street discounts on shops, experiences, holidays, and more.
• Cycle to work scheme—save up to 40% on bikes.
• Healthcare Cash Plans covering dental, optical, medical, and more from £5 per month.
• Referral schemes paying up to £1500 for recommending friends.
• Smart, professional uniforms.
• Wellness & National Campaign Days promoting activities like Pay Day Lunches, National Popcorn Day, Mental Health Awareness Week, and more.
• Wagestream: instant access to earned wages, financial management tips, and savings options.
• Complimentary stays on your 1st, 3rd, and 5th anniversaries, including Dinner, Bed & Breakfast.
• Support for neurological health through our sponsorship of The Brain Charity.
• Employee Assistance Programme—free, confidential advice 24/7 for you and your family.

Our Sustainability Goals

• 100% of our electricity sourced from renewable energy, mainly wind farms in the UK.
• Recycle at least 70% of hotel waste, championed by our Sustainability Council.
• Use chemical-free cleaning systems in bedrooms and public areas, with eco-friendly kitchen systems.
• Encourage volunteering for sustainable charities, two days per year, paid.

Interested? Click Apply Now

Frasers Hospitality, Malmaison & Hotel du Vin are equal opportunities employers and welcome applications from all qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.

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