Restaurant Supervisor - Macau Kitchen

Bally's Corporation; Dover; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a dynamic and growing global casino-entertainment company that values its employees and offers competitive salaries and comprehensive health coverage. As a Restaurant Manager, you'll oversee operations, ensuring guest satisfaction while leading a talented team. This role requires strong supervisory skills, a commitment to excellence, and the ability to solve problems in a fast-paced environment. With opportunities for growth and development, this is your chance to thrive in an exciting industry. Don't miss out on a chance to be part of a company that truly invests in its people!

Benefits

Competitive Salary with annual performance reviews

Comprehensive health coverage plan

401(K)/ Company Match

Childcare discounts

Qualifications

• Two years of supervisory experience in large, high-volume restaurant preferred.
• Must possess good math skills and computer proficiency.
• Must be ABC certified before starting work.

Responsibilities

• Manage restaurant activities and functions during assigned shift.
• Supervise staff, handle guest relations, and maintain cleanliness.
• Ensure compliance with laws and company policies.

Skills

Supervisory Skills

Customer Service

Problem Solving

Communication Skills

Math Skills

Education

High School Diploma or GED

Tools

Microsoft Word

Job description

Description

Why Bally's?

Bally's Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business.

With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.

The Role:

Responsible for managing the activities and functions of the restaurant during assigned shift.

Responsibilities:

• Responsible for monitoring of the budget, staff supervision, scheduling, guest relations, restaurant cleanliness, and opening & closing procedures.


• Opens and closes shift in accordance with proper procedures.


• Initiates aggressive guest interaction through seeking and soliciting feedback from guests.


• Properly executes revenue and check control procedures on shift.


• Handles daily employee relations (e.g., scheduling, time adjustments).


• Maintains a safe and sanitary work environment for all associates and guests.


• Gathers and implements all proper tools for running shift, (e.g., schedules, floor plans, reservations, checks).


• Finds solutions for problems such as call outs, last minute bookings or any other daily problems that may arise.


• During shift, ensures that guests are satisfied by assisting with serving, seating, and communication with kitchen and by striving to speak to all guests.


• Maintains presence on the floor during entire meal periods and ensures adequate coverage.


• Interviews, selects, hire and retain superior employees.


• Completes and issues timely evaluations for subordinates.


• Conducts formal and informal training for subordinates.


• Conducts formal and informal coaching and counseling with subordinates.


• Rewards and recognizes superior performers.


• Ensures that employees work safely and follow all safety rules.


• Ensures compliance with relevant laws and regulations as well as company policies and procedures.


• Maintains up-to-date knowledge of industry and competition.


• Ensures effective communication within the department and company.


• Holds subordinates accountable for established performance expectations.


• Motivates and develops staff; provides advice and guidance as appropriate.


• Must comply with and enforce compliance with the company's recycling program standards.

Additional Functions:

• Performs other duties as assigned.

Qualifications:

• High school diploma or GED or equivalent work experience required.


• Two years of supervisory experience in large, high-volume restaurant preferred.


• Must possess good math skills.


• Must possess computer proficiency with Microsoft Word.


• Must possess good oral and written communication skills.


• Must possess good customer service and leadership skills.


• Must be able to solve problems and deal with a variety of situations.


• Must present an overall professional appearance.


• Must be able to work weekends, holidays and nights as scheduled.


• Must be able to successfully pass a background check.


• Must be ABC certified before starting work


• Must be able to speak, read and write English

What's in it for you:

• Competitive Salary with annual performance reviews


• Comprehensive health coverage plan that includes medical, dental, and vision


• 401(K)/ Company Match


• Access Perks and Childcare discounts

Starting Hourly Rate: $17.50/hour

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Let Bally's Bet on You - We can't wait to meet you!

Qualifications

Education

High School (required)

Licenses & Certifications

DE Service License (preferred)

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.