Restaurant Supervisor ( live-in available)

TN United Kingdom; Cambridgeshire and Peterborough; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a dedicated team at a stunning hotel nestled in Cornwall, where exceptional service meets natural beauty. This role offers the chance to create unforgettable experiences for guests while fostering a collaborative environment. With a focus on nurturing talent and celebrating success, you will play a key role in delivering five-star hospitality. Enjoy various employee benefits and the opportunity for personal growth in a vibrant setting. If you are passionate about hospitality and eager to make a difference, this is the perfect opportunity for you.

Benefits

Tronc / Service Charge

Complimentary Spa Membership

Discount on Spa Treatments

Discount on Food & Beverage

Discount on Stays

Friends & Family Rates

Access to Wellbeing Programs

Length of Service Rewards

Qualifications

• Passion for delivering exceptional guest experiences.
• Ability to supervise and manage a team effectively.

Responsibilities

• Ensure guests receive a warm welcome and exceptional hospitality.
• Supervise restaurant team and manage service standards.
• Handle complaints professionally and maintain high hygiene standards.

Skills

Exceptional Service

Team Supervision

Sales Performance

Stock Control

Food & Beverage Knowledge

Health and Safety Compliance

Education

Hospitality Management Degree

Customer Service Training

Job description

Welcome to the Budock Vean Hotel, Cornwall’s hidden gem nestled on the banks of the Helford River. Renowned for its timeless elegance, exceptional hospitality, and stunning natural surroundings, our hotel offers a unique opportunity to be part of a dedicated team in a truly inspiring location.

At Budock Vean, we pride ourselves on creating unforgettable experiences for our guests, whether they’re exploring our 65-acre grounds, enjoying award-winning cuisine, or relaxing in our luxury spa. Our team is at the heart of what we do, and we believe in nurturing talent, fostering collaboration, and celebrating success.

If you’re passionate about delivering exceptional service and looking for a career in hospitality, there’s no better place to grow than Budock Vean Hotel. Join us and become part of a team that values creativity, excellence, and the natural beauty of Cornwall.

Explore our opportunities and discover how you can make a difference with us!

Employee Benefits

• Tronc / Service charge (Food & Beverage Departments only)
• Complimentary off peak spa membership
• 20% discount on Spa treatments
• 25% discount on food & beverage throughout the hotels and restaurants
• 50% discount on bed & breakfast stays throughout the hotels
• Friends & Family rates across the group
• Access to 360 Wellbeing - https://www.360-wellbeing.co.uk/
• Access to Wagestream - https://wagestream.com/en/
• Length of Service rewards

Role & Responsibilities:

To ensure all of our guests receive a warm welcome and are treated to the utmost hospitality and care during their stay with us – we aim to provide an unforgettable experience.

• Ensure all complaints are minimized and handled professionally in accordance with our policies.
• Supervise the restaurant breakfast team in line with company policies and manuals.
• Work with the Restaurant Manager to maximize sales performance and achieve sales targets.
• Ensure effective control of stock and staff costs in the Restaurant Manager's absence.
• Follow all hotel policies as outlined in your training manual.
• Serve food and drinks quickly and efficiently, meeting our five-star standards.
• Keep up to date with current promotions and new products.
• Make guests aware of offers on our food and drink range.
• Assist in setting up functions or events in accordance with procedures.
• Maintain exemplary billing systems and ensure all payments from guests are collected in accordance with company policy, with accurate accounting and processing of all reception sales.
• Observe and comply with cleaning rotas, health and safety, food and hygiene regulations.
• Ensure high standards of financial and reporting diligence in accordance with company policy.
• Foster good working relationships with all departments and communicate effectively throughout the hotel.
• Understand responsibilities related to Fire Procedures, Health and Safety, COSHH, Infection Control, and Emergency Aid.