Restaurant Supervisor, Hotel Du Vin

Hotel Du Vin; Newcastle; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Restaurant Supervisor who thrives in a dynamic environment. If you have a passion for food, wine, and cocktails, and enjoy ensuring guests leave with a smile, this role is perfect for you. You'll be part of a team that values high standards and unforgettable guest experiences while enjoying numerous perks like discounted stays and career growth opportunities. Join a forward-thinking company that invests in your future and supports your development with fully funded apprenticeship programs and wellness initiatives.

Benefits

Heavily discounted staff room rates

50% off for friends and family

35% discount on dining

Fully funded apprenticeship programmes

High street discounts

Cycle to work scheme

Healthcare cash plans

Referral schemes

Professional uniform

Employee Assistance Programme

Qualifications

• High standards in customer service and hospitality.
• Passion for food, wine, and cocktails.

Responsibilities

• Ensure guests receive exceptional service and leave with a smile.
• Support internal development and progression opportunities.

Skills

Customer Service

Food and Beverage Knowledge

Team Leadership

Communication Skills

Education

Hospitality Management Qualification

Job description

Restaurant Supervisor - Hotel Du Vin

£12.46 an hour + Tronc | 40 hrs per week | Permanent contract | Hotel Du Vin

Join Hotel Du Vin and get paid for doing what you love! Enjoy numerous perks and benefits, learn new skills, and build a lifelong career.

About the Role

Are high standards second nature to you? Do you love working with people and ensuring guests leave with a smile after exceptional service? If you are passionate about food, wine, and cocktails, and want to be part of a brand you can be proud of, this is your opportunity. We value creating unforgettable memories for our guests and support internal development and progression, including pathways to Head of Department roles.

Benefits and Perks

• Heavily discounted staff room rates at Malmaison, Hotel du Vin, and Frasers Hospitality from £65 per night
• 50% off the best available rate for friends and family
• 35% discount on dining in our Brasseries and Bistros
• Fully funded apprenticeship programmes to support your career growth
• High street discounts on shops, experiences, holidays, and more
• Cycle to work scheme – save up to 40% on bikes
• Healthcare cash plans including dental, optical, and medical from £5/month
• Referral schemes earning up to £1500 for recommending friends
• A professional uniform that suits you
• Wellness & National Campaign Days promoting activities like Pay Day Lunches, Mental Health Awareness, and more
• Access to Wagestream for real-time wage tracking and early access to earnings
• Complimentary stays on your 1st, 3rd, and 5th anniversaries, including dinner, bed, and breakfast
• Support for neurological health through our sponsorship of The Brain Charity
• Employee Assistance Programme offering 24/7 confidential support for you and your family

Our Sustainability Goals

• 100% renewable electricity, mainly from UK wind farms
• Recycling at least 70% of hotel waste, championed by our Sustainability Council
• Eco-friendly cleaning systems in bedrooms, public areas, and kitchens
• Volunteer days for sustainable charities, paid in full

If you're interested, click Apply Now.

Frasers Hospitality, Malmaison & Hotel Du Vin are equal opportunities employers and welcome applications from all qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.