Restaurant Supervisor

RGIT Australia; Weymouth; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Refer-a-friend bonus

Birthday day off

Staff Holiday Discount

Mental wellbeing support

Inclusive working environment

Job summary

Daish’s Holidays is seeking a Dining Room Manager to lead our dining room team and ensure a friendly, efficient and enjoyable dining experience for guests. You will oversee front and back-of-house operations, coordinate staffing for two meals daily and mentor team members to uphold our high standards.

Ideal candidates have restaurant or hospitality experience, strong leadership and a passion for customer service.

Qualifications

• Experience in restaurant, dining or hospitality environment.
• Experience supervising or managing a team.
• Passion for delivering excellent customer service.

Responsibilities

• Coordinating the daily front and back-of-house operations of the dining room.
• Leading and supervising the dining room team during breakfast and dinner services.
• Ensuring excellent customer service and maximising guest satisfaction.
• Greeting guests and providing friendly, efficient and professional service.
• Responding to guest queries, complaints and concerns promptly and professionally.
• Organising staffing requirements for the twice-daily meal services.
• Supporting the recruitment, training and development of new waiting staff.
• Mentoring new team members and ensuring they understand the correct operational procedures.
• Taking guest orders and communicating effectively with the kitchen and bar teams.
• Serving food and drinks to guests as required.
• Working closely with the kitchen team to ensure guest requirements are communicated and met.
• Maintaining high standards of presentation, cleanliness and service throughout the dining room.
• Acting as a positive role model and supporting the team to deliver the Daish’s guest experience.

Skills

Team leadership

Customer service

Hospitality experience

Communication skills

Job description

Description

Dining Room Manager

Make every stay special with Daish’s Holidays

Are you an experienced waiter or restaurant team member looking to take the next step in your career? Or perhaps you're already a manager and looking for a new challenge? If you're ready to lead a team and help deliver an excellent dining experience for our guests, Daish’s Holidays could be the perfect fit for you.

We’re looking for an enthusiastic, organised and guest-focused Dining Room Manager to lead our dining room team and help us deliver the friendly, efficient service that Daish’s is known for.

All-year-round employment | Employee benefits

What will you be doing?

As a Dining Room Manager, you'll play an important role in the smooth running of our dining room. You'll lead and support the team during our twice-daily meal services, ensuring our guests receive a friendly, efficient and enjoyable dining experience.

Our dining rooms operate slightly differently to a typical restaurant. With the exception of arrival day, guests generally pre-order their meals, meaning the kitchen knows what is required in advance. This allows the team to focus on great service and delivering meals efficiently, rather than traditional cook-to-order service.

Your responsibilities will include:

• Coordinating the daily front and back-of-house operations of the dining room.
• Leading and supervising the dining room team during breakfast and dinner services.
• Ensuring excellent customer service and maximising guest satisfaction.
• Greeting guests and providing friendly, efficient and professional service.
• Responding to guest queries, complaints and concerns promptly and professionally.
• Organising staffing requirements for the twice-daily meal services.
• Supporting the recruitment, training and development of new waiting staff.
• Mentoring new team members and ensuring they understand the correct operational procedures.
• Taking guest orders and communicating effectively with the kitchen and bar teams.
• Serving food and drinks to guests as required.
• Working closely with the kitchen team to ensure guest requirements are communicated and met.
• Maintaining high standards of presentation, cleanliness and service throughout the dining room.
• Acting as a positive role model and supporting the team to deliver the Daish’s guest experience.

What are we looking for?

We're looking for someone who is confident leading a team and passionate about delivering excellent customer service.

We're looking for people who are:

• Experienced in a restaurant, dining or hospitality environment.
• Confident supervising or managing a team.
• Friendly, approachable and passionate about guest service.
• Organised and able to coordinate a busy dining room effectively.
• Calm and professional when dealing with guest complaints or challenging situations.
• A strong communicator who can work effectively with the kitchen and wider hotel team.
• Able to motivate and support team members.
• Confident giving direction and leading by example.
• Positive, reliable and committed to maintaining high standards.
• Comfortable working both independently and as part of a team.

Previous management or restaurant management experience is preferred, but we're also keen to hear from experienced hospitality team members who are ready to take the next step in their career.

At Daish’s, we believe that our people are just as important as our guests. That's why we offer more than just a job.

When you join us, you'll benefit from:

• Stable, all-year-round employment – we don’t close for the winter.
• Career progression opportunities across our hotels and wider business.
• £100 refer-a-friend bonus.
• An extra paid day off for your birthday.
• Access to mental wellbeing and financial support to help you when you need it.
• A friendly, inclusive and supportive working environment.
• Staff, Friends & Family Holiday Discount – enjoy a Daish’s holiday from just £105 for you, your family and friends, including accommodation, breakfast, dinner, coach travel and entertainment.

The role includes evenings, weekends and bank holidays, so flexibility is important.

We are an established, family-run holiday company with over 45 years of experience creating memorable holidays for our guests.

Today, we operate 11 hotels across 9 locations throughout the UK, alongside our own fleet of luxury coaches. While we continue to grow and look towards an exciting future, our family values remain at the heart of everything we do.

Clean & Comfortable Accommodation | Good Food | Great Entertainment | Friendly Service

These values are what make a Daish’s holiday special. We pride ourselves on providing great-value holidays for all ages, whether our guests are looking for a relaxing break, fantastic entertainment, delicious food or the chance to explore some of the UK's most wonderful destinations.

Our commitment to great holidays and outstanding customer service has been recognised through a number of industry awards, including Tripadvisor Travellers’ Choice Awards and Group Travel & Leisure Awards.

With more than four decades of experience behind us, we’re proud of our heritage as a family company – but we're always looking towards the future.

If you're ready to take the next step in your hospitality career and lead a friendly team while helping us create fantastic dining experiences for our guests, we'd love to hear from you.

Come and join the Daish’s family and help us make every stay special!

Company Overview

Our family of hotels and luxury coaches has been providing great holidays since 1979. The company now has 12 hotels in 10 popular UK resorts, and our fleet of luxury coaches ready to collect you and take you on your holidays. Service, quality, welcoming, friendly staff and excellent value are at the heart of this family-owned company. With family-friendly accommodation and entertainment throughout the year, we have something for everyone.