Restaurant Supervisor

The Met Hotel Leeds; Leeds; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Hotel room discount for you and family

Birthday leave

Maternity/adoption leave

Course sponsorship

30% F&B discount

Refer a Friend scheme

Flexible working

Wagestream

Life Insurance

Employee Assistance Programme

Wellness events

Free meals on duty

Job summary

RBH Hospitality Management is seeking a Restaurant Supervisor for Gotts Bar & Kitchen at The Met Leeds. You will lead the front-of-house team, delivering warm, engaging service and maintaining high standards to reflect the restaurant’s distinctive character.

You will support the Restaurant & Bar Manager in developing the team and ensuring smooth service across all shifts. Join a vibrant setting inside The Met Leeds, with a focus on locally sourced cuisine, a lively atmosphere and guest-centric

Qualifications

• Previous supervisory experience in a fast-paced restaurant.
• Excellent communication skills and ability to motivate team.
• Knowledge of food trends, service standards and menu offerings.
• Interest in cocktails and drinks, with knowledge of ingredients and techniques.

Responsibilities

• Lead the front-of-house team across breakfast, lunch and dinner to greet guests warmly and serve with excellence.
• Maintain high service standards across all dining experiences and ensure guests feel valued.
• Oversee daily restaurant operations from setup to service flow and floor plans.
• Collaborate with the Restaurant & Bar Manager to improve service and dining experience.
• Train and develop team members to deliver outstanding service.
• Monitor stock and inventory to keep dining areas well-stocked and clean.
• Ensure compliance with health and safety regulations and safe working practices.
• Be the face of the restaurant, delivering a lively and authentic Gotts experience.

Job description

JOIN OUR FAMILY

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL RESTAURANT

Gotts Bar & Kitchen is a vibrant, contemporary restaurant at the heart of The Met Leeds, offering modern, locally sourced cuisine in a relaxed and distinctive setting. Following its recent reimagining, we are looking for a passionate Restaurant Supervisor to help bring the Gotts experience to life. You will support the Front of House team in delivering warm, engaging service, maintaining high standards and ensuring the restaurant’s unique character and identity shine through in every guest experience.

A DAY IN THE LIFE OF A RESTAURANT SUPERVISOR AT THE MET HOTEL, LEEDS

As a Restaurant Supervisor at Gotts Bar & Kitchen, you’ll be a key part of bringing our vibrant, contemporary restaurant to life. From the first coffee of the day through to lunch, dinner and evening drinks, you’ll lead from the front, creating a warm, energetic and memorable experience for every guest. With a focus on modern, locally sourced cuisine, relaxed service and the distinctive personality of Gotts, you’ll support the Restaurant & Bar Manager in leading, developing and inspiring the Front of House team, maintaining high standards and ensuring every service runs smoothly. With a sharp eye for detail, a proactive approach and a genuine passion for hospitality, you’ll help shape an experience that keeps guests coming back.

What you’ll do

• Lead the front-of-house team with energy, style, and a personal touch, making sure every guest is greeted with warmth and served with excellence across breakfast, lunch, and dinner services.
• Maintain a high standard of service throughout all dining experiences, ensuring each guest feels like they're at the heart of something special and unique.
• Oversee daily restaurant operations, from setting up for service to managing floor plans, ensuring smooth service and that every detail is accounted for.
• Collaborate with the Restaurant & Bar Manager to continuously improve service and efficiency, while staying ahead of trends and finding ways to elevate the dining experience.
• Train and develop the team, ensuring they have the skills, confidence, and passion to deliver a service that’s second to none.
• Stay on top of inventory and stock, ensuring the dining area is well-stocked, clean, and organized, with an eye for quality and consistency.
• Ensure compliance with health and safety regulations, maintaining a safe and clean environment for both guests and staff.
• Act as the face of the restaurant, creating an atmosphere that’s not just stylish but full of life, charm, and energy throughout all service periods.

WHAT WE NEED FROM YOU

We hire mostly on personality & potential but here are a few of our requirements...

To succeed in the role of Restaurant Supervisor, you will need the following qualities and skills:

• Previous experience in a supervisory role within a fast-paced restaurant, with a clear passion for delivering outstanding service.
• A natural leader with exceptional communication skills and the ability to motivate and inspire your team, creating an environment that’s both lively and professional.
• A love for food and hospitality, with a good knowledge of current food trends, service standards, and menu offerings.
• A strong interest in cocktails and drinks, with a good understanding of classic and contemporary cocktails, confident knowledge of ingredients and techniques, and a passion for delivering a well-crafted drinks experience.
• The ability to juggle multiple tasks with finesse and ease, from managing the team to maintaining service flow and ensuring guest satisfaction.
• A flair for style and detail, ensuring the restaurant and service always reflect the vibrant, well-crafted atmosphere of the hotel.
• A proactive approach, always ready to step in and solve problems, keeping the guest experience front and centre.
• An eye for quality, making sure every dish and drink that reaches the guest meets our high standards.
• A genuine enthusiasm for the hospitality industry, with a passion for creating memorable, authentic dining experiences.

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family
• An extra day's holiday for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year

And much much more!

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact [e-mail]

#LifeatRBH

Compensation: Competitive salary