Restaurant Supervisor

The Fulham Shore; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A renowned restaurant chain in Greater London is seeking a Supervisor to lead the team and ensure exceptional service in a fast-paced environment. Candidates should have prior experience in a similar role, strong leadership skills, and a passion for Italian cuisine. This position offers career development, staff discounts, and unique perks, making it a rewarding opportunity for aspiring hospitality professionals.

Benefits

Generous share of Tronc

Free pizzas and soft drinks on every shift

28 days holiday

Pension scheme

Staff discount in affiliated restaurants

Qualifications

• Previous experience in a Supervisor or Team Leader role within a hospitality or restaurant setting.
• Passion for Italian food and creating memorable customer experiences.
• Ability to motivate and inspire the team.

Responsibilities

• Deliver exceptional service to every guest.
• Support the Restaurant Manager in day-to-day operations.
• Motivate and coach the team to achieve high performance.

Skills

Leadership

Customer service

Communication

Problem-solving

Multitasking

Job description

About Us

At Franco Manca, we’re not just making sourdough pizza – we’re creating a movement. Our passion for simple, authentic, and delicious food is at the heart of everything we do. From our hand‑stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care, and tradition. With nearly twenty years of pizza‑making under our belt, we’ve built a loyal following of pizza lovers across the UK. But we’re more than just pizza – we’re about people, community, and creating a welcoming space where everyone feels at home.

What You’ll Do

• Lead by example, delivering exceptional service to every guest.
• Support the Restaurant Manager in day‑to‑day operations, ensuring smooth and efficient service.
• Motivate and coach the team to achieve high performance and maintain our quality standards.
• Monitor stock levels, handle deliveries, and ensure accurate record‑keeping.
• Assist in managing rotas, ensuring adequate staffing levels for peak times.
• Handle customer feedback professionally, resolving issues promptly and ensuring customer satisfaction.
• Maintain health and safety standards, ensuring compliance with all food hygiene regulations.

What You’ll Bring to the Role

• You will have previous experience in a Supervisor or Team Leader role within a Hospitality or fast‑paced restaurant setting.
• Have a passion for great Italian food and creating memorable customer experiences.
• Strong leadership skills, with the ability to motivate and inspire your team.
• Excellent communication and interpersonal skills.
• A proactive, hands‑on approach to problem‑solving and multitasking.
• Flexibility to work evenings, weekends, and holidays as required.
• A commitment to upholding Franco Manca’s values and delivering top‑quality service.

What You’ll Get

• A generous share of Tronc
• A personalised training programme to get you up to speed
• Free yummy pizzas and soft drinks on every shift
• Free sourdough bread to cook at home
• Ongoing personal growth and development with our Franco Academy
• 28 days holiday
• AXA Employee Assistance Programme with Health App
• A pension scheme to set you up for the future
• Annual social events
• Staff discount when dining in any Franco Manca, The Real Greek or Super Club Roma restaurants
• Employee referral scheme – earn from the great people you know
• Opportunities all over the UK to grow your career

If you have the skills & passion to become a Franco Manca Supervisor, then hit apply and be part of the pioneers of sourdough pizza!