Restaurant Supervisor

Ivy Asia; Cardiff; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a leading restaurant group as a Restaurant Supervisor, where you will support the efficient running of the venue, ensuring exceptional service and guest satisfaction. Benefit from competitive pay, a management career development program, and a diverse, inclusive working environment.

Benefits

Competitive Industry pay (Hourly + Tronc)

Management Career Development Program

Extra holiday allowance after 5 years

50% staff discount for you and friends

Birthday day off

Refer a friend bonus

Access to retail and other discounts

Guaranteed 20 hours minimum contract

Qualifications

• At least 1 year of experience in a supervisory role.
• Ability to work under pressure.
• Professional approach to service.

Responsibilities

• Support seamless running of the restaurant.
• Ensure service standards are maintained.
• Train and develop staff effectively.

Skills

Problem Solving

Teamwork

Service Excellence

Job description

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Welcome to The Ivy Asia, where Asian flavours intertwine with unparalleled excitement. Step into our opulent and innovative venues, where our renowned colourful glass floor casts a magical allure, captivating every guest. Join us on a unique journey where fine cuisine meets theatrical elegance, elevating your dining experience to extraordinary heights.

We’re searching for a dynamic Restaurant Supervisor to join our team and become part of something special.

Benefits & Rewards:

• Competitive Industry pay (Hourly + Tronc)
• A Management Career Development Program, which includes online and practical assessments.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries with a gift voucher to dine in our restaurants.
• You can take your Birthday as a day off - Guaranteed!
• Refer and Friend Bonus
• Access to discounts on hundreds of retailers, health, entertainment, travel & more
• Guaranteed 20 hours minimum contract

Key elements of your role as Restaurant Supervisor will involve supporting the seamless running of the restaurant by providing a highly efficient and effective service, ensuring standards are maintained, and guest needs are anticipated. To establish and maintain good working relationships amongst the restaurant team and with the kitchen brigade. To carry out training and development needs within the department and to take appropriate action. Reporting to the Restaurant Manager.

About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player.

The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About us: Our shared CARING values help create an environment where we are happy, engaged, and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.