Restaurant Operations Director (Hiring Immediately)

JR United Kingdom; York; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a passionate General Manager for their new restaurant opening in York. This exciting role involves inspiring a team to deliver exceptional service while maintaining high standards and driving restaurant performance. You will play a key role in cultivating a positive and inclusive work culture, empowering your team through effective training and mentorship. With a focus on financial acumen and guest experiences, this position offers a unique opportunity to make a significant impact in a dynamic environment. Join us in nourishing from bowl to soul and be part of a journey that values individuality and diversity.

Benefits

Bonus scheme

Free food on shift

50% off outside of work

Family-friendly policy

Wagamama parties

Access to earnings before payday

Pension schemes

Training opportunities

Cycle-to-work schemes

Discounted gym memberships

Qualifications

• Strong financial acumen, including budgeting and inventory management.
• Ability to cultivate a positive and inclusive work culture.

Responsibilities

• Inspire team to deliver exceptional service and maintain high standards.
• Coach and develop team to achieve outstanding results.

Skills

Emotional Intelligence

Leadership

Financial Acumen

Team Development

Problem Solving

Job description

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Restaurant Operations Director (Hiring Immediately), York

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Client:

wagamama

Location:

York

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

General Manager | Full-time Exciting new opening in June

At Wagamama, we celebrate individuality and diversity. With over 165 restaurants, we value personality over perfection — we call it be you, be Wagamama. We are seeking a General Manager to join us on our journey to nourish from bowl to soul.

The Role |

As a General Manager, you will inspire your team to deliver exceptional service, maintain high standards, and drive restaurant performance. You will coach and develop your team to reach their potential while achieving outstanding results.

About You |

• Prioritize cultivating a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. You excel at influencing and empowering emerging leaders through training, coaching, and mentorship.
• Dedicated to providing excellent guest experiences, ensuring every interaction reflects exceptional service, either through your own efforts or by empowering your team.
• Possess strong financial acumen, including budgeting, inventory management, labor management, and strategic marketing. You analyze data to inform business decisions and foster continuous improvement.
• Committed to building and nurturing your team, from recruitment to ongoing development, fostering personal and professional growth.
• Care about creating an inclusive environment where your team feels respected and belonging, enabling them to thrive in their roles and careers.
• Be a forward-thinking problem solver, capable of quick decision-making and thinking on your feet.

If you are interested, we would love to hear from you.

What’s in it for you |

• Bonus scheme and additional earning opportunities
• Free food on shift — anything from our menu! Plus 50% off outside of work to treat friends and family
• Industry-leading family-friendly policy (expectant or adopting parents receive 26 weeks full pay plus 13 weeks half pay)
• Be among the first to experience our new menus
• Wagamama parties throughout the year with VIP guests
• Access up to 30% of your earnings before payday with Wagestream

Additionally, we offer pension schemes, training, cycle-to-work schemes, discounted gym memberships, and long service awards.

Be you, be Wagamama

*Successful candidates may be required to undergo 4 weeks of training in the UK.