Restaurant Operations Director (Hiring Immediately)

JR United Kingdom; Cardiff; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic General Manager for an exciting new opening in Cardiff. This role is designed for an inspiring leader who values individuality and diversity, focusing on creating a positive work culture and delivering outstanding guest experiences. You will coach and develop your team, drive performance, and manage financial aspects to achieve exceptional results. With a commitment to inclusivity and empowerment, this position offers a unique opportunity to thrive in a vibrant environment while enjoying fantastic perks, including free meals and a competitive bonus scheme.

Benefits

Bonus scheme and additional earning opportunities

Free food on shift

50% off for friends and family

Family-friendly policy

Early access to new menus

Wagamama parties

Access to earnings before payday

Pension schemes

Training programs

Discounted gym memberships

Qualifications

• Strong financial skills, including budgeting and inventory management.
• Ability to create a positive and inclusive work culture.

Responsibilities

• Inspire your team to deliver exceptional guest experiences.
• Coach and develop your team while driving restaurant performance.

Skills

Emotional Intelligence

Team Leadership

Financial Management

Problem Solving

Coaching and Mentorship

Job description

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Client:

wagamama

Location:

cardiff, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

general manager | full time exciting new opening in June

At Wagamama, with over 165 restaurants, we celebrate individuality and diversity. We value personality over perfection – we call it be you, be Wagamama. We are seeking a general manager to join us on our journey to nourish from bowl, to soul.

The role |

As a general manager, you will inspire your team to deliver exceptional guest experiences, maintaining high standards. You will coach and develop your team, drive restaurant performance, and achieve outstanding results.

If you |

• Prioritize creating a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. Your ability to influence and empower emerging leaders will be essential, along with providing excellent training, coaching, and mentorship.
• Are committed to delivering excellent guest service, ensuring every interaction reflects our standards, either through your own efforts or by empowering your team.
• Possess strong financial skills, including budgeting, inventory management, labor management, and strategic marketing. You analyze data to inform business decisions and foster continuous improvement.
• Focus on building and nurturing your team from recruitment through ongoing development, supporting their personal and professional growth.
• Care about creating an inclusive environment where your team feels respected and valued, enabling them to thrive in their roles and careers.
• Are a proactive problem solver, able to think quickly and make sound decisions.

We would love to hear from you if you meet these criteria.

What’s in it for you |

• Bonus scheme and additional earning opportunities
• Free food on shift – anything from our menu! Plus 50% off outside of work for friends and family
• An industry-leading family-friendly policy (expectant or adopting parents receive 26 weeks full pay + 13 weeks half pay)
• Early access to our new menus
• Wagamama parties throughout the year with VIP guests
• Access up to 30% of your earnings before payday with Wagestream

Additionally, we offer pension schemes, training, cycle-to-work schemes, discounted gym memberships, and long service awards.

Be you, be Wagamama

*If successful, you may be required to undergo 4 weeks of training in the UK.