Restaurant Manager

Bishopstrow; Warminster; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Free parking for team members

Flexible working hours

Staff meals on duty

Training opportunities

Job summary

Kaleidoscope Hotels (Bishopstrow) in Wiltshire seeks a Restaurant Manager to drive exceptional guest experiences across our restaurant and venues.

You will lead the F&B team, ensure rosette-standard service, and train staff to deliver memorable dining with a focus on safety and quality. Flexible hours and progression opportunities are offered within a vibrant hospitality group.

Qualifications

• Experience delivering rosette-style service and high guest satisfaction.
• Strong leadership and people-management skills in a hospitality setting.
• Excellent communication and guest-relations focus.
• Proven ability to manage multiple outlets and events.

Responsibilities

• Oversee daily Restaurant operations across outlets and spaces.
• Lead and develop the restaurant team, ensuring high service standards.
• Enhance guest experience with proactive service and presence.
• Train staff on service journey while meeting health and safety requirements.
• Collaborate with F&B leadership to drive revenue and guest satisfaction.

Skills

Rosette service

Team leadership

Guest experience

Communication skills

Tools

F&B operations

Job description

Be our Restaurant Manager but most importantly be you!

At our hotel we want our people to be themselves and that means you. Join our team and here is what you’ll get for being yourself:

• Monthly service payments as well as monthly pay
• Free parking for team members
• Flexible working hours – Tell us what suits you during your interview
• You\'ll be fed by our chefs when you\'re on duty
• Progression and training opportunities throughout Kaleidoscope Hotels
• Cash savings benefits to make your monthly pay go further plus wellbeing support for you and your family
• Discount on eating, drinking and sleeping at all of our properties
• Discounts on local gyms and hospitality (and tattoos!)
• £500 refer a friend scheme
• Work in a stimulating environment as part of a diverse community of people
• Be part of a team who live and breathe our purpose
• And there’s more where these came from…

Voted into the Times 100 best places to stay 2024, our beautiful hotel is nestled within 30 acres of glorious Wiltshire countryside, Bishopstrow is the place for exuberance and enjoyment. The whimsical country house hotel offers gregarious rooms, a huge spa and a brand new restaurant that blend refined Georgian elegance with delicious bright colours; imaginative with a dollop of fun. When Kaleidoscope bought the hotel back in July 2021, they promised to re-inject the love and personality that the property so deserved, and we’ve absolutely done that! With newly refurbished suites, a re-launched kitchen garden restaurant and a plethora of pop-up spa and restaurant concepts on their way, Bishopstrow is the perfect place for anybody wanting to be part of an exciting ever changing journey.

What’s it like to work with us? Well, we are an imaginative, playful team who encourage each other to remain unconventional, no matter if you’re new to hospitality or if this is a lifelong career. Our diverse, inclusive community encourages a culture where you can be the you’est you, you can be; it makes working in this hotel that little bit more exciting.

We stand behind being big hearted, respecting each other, our guests and the wider community. On top of that, we are ALWAYS serious about giving our guests a bloody good time!

Get a better look at our team culture here: https://www.instagram.com/kaleidoscopehotels/

As Restaurant Manager what you\’ll be doing

• Supporting the F&B Operations Manager in the daily operation of our Restaurant, indoor and outdoor function spaces, Dining Domes and wonderful terrace. Sounds good doesn\’t it?
• Managing a team of engaged individuals across multiple outlets including cross training and knowledge growth to increase retention and attract new talent
• Focus on the experience, whether that be your team members or our guests, we want everyone to return with a smile and a little splash of zest
• With your experience in Rosette service, high levels of communication skills, passion for the ultimate guest experience and the ability to manage the team effectively, you will be instrumental in laying a \'path of success\' for our F&B teams
• Take pride in looking after your guests and team by training all team members on the service journey and ensuring industry and legal standards are fulfilled for health and safety and allergen awareness

What happens next with your Restaurant Manager application?

Attract our attention with your application and we’ll call you. After we speak on the phone you can expect a friendly invite to spend an hour or two on a Team Insight with your chosen department – Ask all your questions and we will ask you a few too. If all goes well, you may just become part of the team!

Compensation: Competitive salary