Restaurant Manager

inploi; North Devon; On-site; GBP 30,000 - 40,000; Full time

Job summary

A hospitality group is seeking a Restaurant Manager to oversee front of house operations at a vibrant location in North Devon. You will lead the team, drive exceptional guest experiences, and ensure a smooth operation. The ideal candidate has prior experience in high-volume hospitality management, strong leadership skills, and a passion for customer service. This full-time role offers a competitive salary, bonuses, and opportunities for career growth.

Benefits

Annual bonus opportunity

On-site accommodation

Comprehensive training

Career development opportunities

Discounts on dining and retail

Qualifications

• Proven experience in high-volume hospitality roles.
• Strong leadership and hands-on attitude.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Lead and energise the front of house team.
• Drive a welcoming atmosphere for guests.
• Manage operations during busy service times.
• Coach the team on service standards.
• Resolve service issues swiftly.
• Ensure compliance with regulations.
• Collaborate with the Pub and Kitchen Managers.

Skills

Leadership

Communication

Customer service

Organisation

Flexibility

Job description

Overview

Join our team at Devon Cliffs on the East coast of Devon just a short distance from Exmouth at Sandy Bay. Sandy Bay, Exmouth, Devon EX8 5BT GBR

Position: Restaurant Manager (Front of House - JD Wetherspoons)

Type: Full-Time / Permanent

Bonus: Up to 10% Annual Bonus

We can provide on-site accommodation, subject to availability and T&Cs.

Responsibilities

• Team Leadership: Support, lead and energise the front of house team to deliver outstanding guest service during every shift.
• Guest Experience: Drive a welcoming atmosphere and consistently high service standards, ensuring guests have a brilliant time with us.
• Shift Management: Manage front of house operations during busy service times, ensuring smooth coordination between the bar, floor, and kitchen pass.
• Training and Development: Support team development through ongoing training and hands-on coaching, ensuring knowledge of Wetherspoon’s SOPs.
• Problem Solving: Act swiftly to resolve any service or operational issues, ensuring minimal disruption to the guest experience.
• Compliance and Safety: Uphold all health, safety, hygiene, and licensing regulations, as well as Wetherspoon and Haven operating procedures.
• Collaboration: Work closely with the Pub Manager and Kitchen Team Manager to ensure cohesive operations and team alignment.

Requirements

• Proven experience in roles such as Front of House Manager, Restaurant Manager, Assistant Pub Manager, Restaurant Supervisor or Team Leader in a high-volume hospitality setting.
• Strong leadership and communication skills with a hands-on, can-do attitude.
• A passion for customer service and creating positive guest experiences.
• Knowledge of food safety, licensing, and health & safety regulations.
• Ability to lead in a fast-paced, dynamic environment.
• Excellent organisation and multitasking abilities.
• Flexible approach to working hours, including evenings, weekends, and holidays.

What We Offer

• Attractive salary plus annual bonus opportunity.
• On-site accommodation, subject to availability and T&Cs.
• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven - Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

How to Apply

To apply for this role, click Apply Now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test. If you require any assistance or reasonable adjustments during the application process, please contact us at [e-mail]

Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be full-time, part-time or a job-share.