Restaurant Manager

Imad's Syrian Kitchen; Greater London, City of Westminster; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Staff discounts on food and beverages

Career development opportunities

Supportive and dynamic team

Flexible working conditions

Job summary

Imad’s Syrian Kitchen in London seeks an experienced Restaurant Manager to oversee daily operations, lead a service‑mocused team, and drive profitability while upholding health and safety standards. You will manage budgets, schedules and guest relations to ensure exceptional dining experiences.

The role requires strong leadership, excellent communication, and the ability to work under pressure in a fast-paced environment.

Qualifications

• Proven leadership experience in hospitality or a similar role.
• Strong people management and staff development skills.
• Exemplary customer service and guest relations abilities.
• Experience budgeting, cost control and financial performance.
• Knowledge of health and safety regulations in food service.

Responsibilities

• Oversee daily restaurant operations to ensure smooth service.
• Lead, train and motivate staff to deliver outstanding guest experiences.
• Develop and implement strategies to improve efficiency and profitability.
• Monitor budgets and control costs to meet financial targets.
• Ensure compliance with health, safety and licensing regulations.
• Handle guest feedback professionally to maintain satisfaction.
• Maintain cleanliness and organization across the venue.
• Manage inventory, suppliers and ordering processes.
• Create staff schedules ensuring proper coverage.
• Collaborate with kitchen and bar to maintain service consistency.
• Drive marketing initiatives and events to boost visibility and sales.

Skills

Leadership

Team management

Customer service

Budget management

Health & safety

Tools

POS systems

Restaurant management software

Job description

About Us:

Imad’s Syrian Kitchen is a vibrant and welcoming dining experience known for exceptional food, outstanding service, and a warm atmosphere. We take pride in delivering top-quality hospitality and creating memorable experiences for our guests. We are looking for an experienced and motivated Restaurant Manager to lead our team and drive excellence in service and operations.

Job Summary:

As a Restaurant Manager, you will oversee the daily operations of the restaurant, ensuring efficiency, high-quality service, and customer satisfaction. You will lead the team, manage budgets, optimize performance, and uphold health and safety standards while fostering a positive and professional work environment.

Key Responsibilities:

• Oversee daily restaurant operations, ensuring smooth and efficient service.
• Lead, train, and motivate staff to provide exceptional customer service.
• Develop and implement operational strategies to improve efficiency and profitability.
• Monitor and manage budgets, costs, and financial performance.
• Ensure compliance with all health, safety, and licensing regulations.
• Handle customer feedback and complaints professionally, ensuring guest satisfaction.
• Maintain high standards of cleanliness and organization in all areas of the restaurant.
• Manage inventory, supplier relationships, and ordering processes.
• Create staff schedules and ensure appropriate coverage for smooth operations.
• Work closely with the kitchen and bar teams to maintain consistency in food and beverage service.
• Drive marketing initiatives and promotional events to increase restaurant visibility and sales.

Requirements:

• Previous experience as a Restaurant Manager or in a similar leadership role within hospitality.
• Strong leadership, communication, and problem-solving skills.
• Proven ability to manage budgets, control costs, and drive profitability.
• Excellent customer service skills with a passion for hospitality.
• Ability to work under pressure in a fast-paced environment.
• Knowledge of health and safety regulations in food service.
• Flexible availability, including evenings, weekends, and holidays.
• Experience with POS systems and restaurant management software is a plus.

Benefits:

• Staff discounts on food and beverages.
• Opportunities for career growth and professional development.
• Supportive and dynamic team environment.
• Flexible working conditions.