Restaurant Manager

GRAIN MEDITERRANEAN; England; On-site; GBP 40,000 - 62,000; Full time

Benefits offered by this job

Competitive salary and bonus scheme

Staff meals and discounts

Opportunity to lead flagship site

Supportive team culture

Job summary

A new quick service restaurant brand in the West End of London is seeking a hands-on Restaurant Manager. You will lead a team to deliver outstanding guest experiences while ensuring operational efficiency and financial success. The ideal candidate has over 3 years of experience in managing fast-casual or QSR restaurants. This role offers a competitive salary, bonuses, and a supportive team culture.

Qualifications

• 3+ years managing a high-quality, high-volume fast-casual or QSR restaurant in London.
• Strong financial acumen with proven P&L management and cost-control skills.
• Track record of building, leading, and motivating diverse teams.
• Excellent communication skills, confident on the floor with guests and staff alike.

Responsibilities

• Full P&L responsibility including budgeting and cost control.
• Ensure smooth day-to-day running of the restaurant.
• Drive consistency across product quality and service standards.
• Collaborate with HQ on local activations and community partnerships.

Skills

P&L management

Team leadership

Customer service

Communication skills

Operational efficiency

Job description

Grain Mediterranean is a bold new QSR concept, challenging the status quo of ultra‑processed fast food. Built on our values of Healthy, Hearty, Honest, we serve flavour‑packed Mediterranean bowls, pitas, bagels, and breakfast, all made from clean, responsibly sourced ingredients.

No seed oils. No added sugar sodas. Just honest, wholesome food made fresh every day, from dips and dressings with avocado and extra‑virgin olive oil, to sourdough bagels and toast.

We are opening our flagship restaurant in the West End of London and looking for an inspiring, hands‑on Restaurant Manager to lead the team and deliver outstanding guest experiences.

Operations & Financial Leadership

• Full P&L responsibility, including budgeting, cost control, payroll, inventory and sales analysis
• Ensure smooth day‑to‑day running of the restaurant: service execution, health & safety compliance, food safety, cleanliness, and robust operational systems
• Drive consistency across product quality and service standards
• Recruit, train, and mentor a team of around 20 (Kitchen + FOH)
• Lead by example on the floor – inspiring high standards of hospitality, care, and accountability
• Build a culture that reflects Grain’s values: Healthy, Hearty, Honest, with a relentless focus on customer care
• Coach team members to grow into strong hospitality professionals

Guest Experience & Brand Ambassadorship

• Set the tone for world‑class service, creating memorable, positive interactions at every guest touchpoint
• Act as the face of Grain, visible, approachable, and genuinely engaged with guests and the community
• Respond to feedback with speed, empathy, and action

Quality, Compliance & Sustainability

• Guarantee that all food is prepared fresh daily with full ingredient integrity, allergen protocols, and traceability
• Uphold sourcing standards and the brand’s commitment to no seed oils, clean cooking, and honest sourcing
• Champion sustainability in packaging, waste reduction, and recycling

Marketing & Community Activation

• Support local marketing initiatives in coordination with HQ (e.g. office catering partnerships, gym collaborations, health and wellbeing events, and new menu launches)
• Be proactive in building awareness and queues through creative local activations

What We’re Looking For

Experience & Leadership

• 3+ years managing a high‑quality, high‑volume fast‑casual or QSR restaurant in London
• Strong financial acumen with proven P&L management and cost‑control skills
• Track record of building, leading, and motivating diverse teams
• Excellent communication skills, confident on the floor with guests and staff alike

Brand Fit

• You share our obsession with quality ingredients, flavour, and hospitality
• You are hands‑on, people‑focused, and passionate about creating memorable guest experiences
• You thrive in a fast‑paced, service‑driven environment and lead with warmth, clarity, and consistency

What We Offer

• Competitive salary + bonus scheme
• Staff meals and discounts
• Opportunity to lead the first flagship site of a new, values‑driven QSR brand
• A supportive team culture built on honesty, care, and pride in our food

⚡ Grain Mediterranean is where clean ingredients, bold flavours, and outstanding hospitality meet. If you care deeply about people, food, and service, this is your chance to lead something truly special.