Restaurant Manager

Nipotina; City of Westminster; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Progression opportunities across LSL

Training and development

Staff meals on duty

Employee discounts

Collaborative environment

Job summary

Nipotina, situated in Mayfair, is seeking an experienced Restaurant Manager to lead the front-of-house team and deliver consistently exceptional guest experiences in a busy, high-standard Italian dining setting.

You’ll manage recruitment, training and performance, maintain spotless standards, control labour and stock, handle guest feedback, and work with kitchen, finance and marketing to drive sales and loyalty. This hands-on leadership role rewards initiative and teamwork.

Qualifications

• Proven experience in a Restaurant Manager or senior management role.
• Experience in premium or high-volume London restaurants.
• Strong communication and people-management skills.
• Organised, reliable and able to manage multiple operational demands.

Responsibilities

• Oversee day-to-day Front of House operation with high standards.
• Lead, support and motivate the FOH team.
• Recruitment, onboarding, training and performance management.
• Maintain cleanliness, safety and audit readiness.
• Manage labour costs, stock control and profitability.
• Handle guest feedback and special requests to ensure a positive experience.
• Build product, allergen and service knowledge across the team.
• Drive guest retention through relationships with regulars and VIPs.
• Collaborate with kitchen, finance, marketing and senior management to improve service.
• Lead by example on the floor during busy services.

Skills

People management

Leadership

Guest service

Communication

Staff training

Cost control

Problem solving

Job description

Restaurant Manager - Nipotina, Mayfair

Nipotina has firmly established itself in the heart of Mayfair, bringing authentic Italian cuisine and a vibrant, refined dining experience to one of London’s most dynamic neighbourhoods.

We are looking for an experienced and driven Restaurant Manager to join the team and take the lead in delivering consistently exceptional guest experiences, while supporting the team and driving the day-to-day success of the restaurant.

This is a hands-on leadership role suited to someone who thrives in a busy, high-quality environment and takes pride in maintaining high standards across every aspect of the operation.

Key Responsibilities

• Oversee the day-to-day Front of House operation, ensuring service runs smoothly and consistently high standards are maintained.
• Lead, support and motivate the team, creating a positive working environment and maintaining strong team morale.
• Manage recruitment, onboarding, training, development and performance of the FOH team.
• Ensure the restaurant is always prepared for service and maintained to the highest standards of cleanliness, presentation, safety and compliance.
• Manage labour costs, cashing up, stock control and inventory, working closely with the wider management team to support profitability.
• Confidently handle guest feedback, complaints and special requests, ensuring every guest leaves with a positive experience.
• Maintain strong product, allergen and service knowledge across the team.
• Ensure all company policies and procedures are followed and the restaurant remains audit-ready.
• Drive sales and guest retention by identifying opportunities and building strong relationships with regulars, VIPs and key clientele.
• Work closely with the kitchen, finance, marketing and senior management teams to improve service, performance and guest satisfaction.
• Lead by example on the floor, supporting the team during busy services and stepping in wherever needed.

What We're Looking For

We're looking for someone who genuinely loves hospitality and takes pride in delivering memorable experiences.

The ideal candidate will:

• Have proven experience in a Restaurant Manager or similar senior management role, ideally within a premium or high-volume London restaurant.
• Be a confident and hands-on leader with strong communication and people management skills.
• Have a polished, professional presence and a genuine guest-focused approach.
• Be highly organised, reliable and able to manage multiple operational demands without compromising standards.
• Have excellent guest service skills and confidence handling complaints and challenging situations.Have strong product and allergen knowledge, with basic wine knowledge desirable.
• Be commercially aware, with an understanding of labour, stock and cost control.
• Be calm under pressure, with strong problem-solving skills and attention to detail.
• Be passionate about developing people and creating a strong, motivated team.

What We Offer

• Progression opportunities across LSL Capital's growing portfolio.
• Ongoing training and development.
• Staff meals on duty.
• Employee discounts across LSL Capital's restaurants.
• A supportive, collaborative and professional working environment.

We can't wait to hear from you!