Restaurant Guest Experience Specialist

Anchor Hanover Group; Skipton; On-site; GBP 17,000 - 22,000; Full time

Job summary

Anchor Hanover Group is seeking a restaurant operative to support a pleasant dining experience for customers and guests within our operations. The role will report to the Chef Manager and focus on delivering excellent service, maintaining safety standards, and ensuring premises hygiene.

The candidate should be familiar with EPOS systems, have basic wine knowledge, and understand how to cater to the needs of older adults.

Qualifications

• Experience in hospitality or care-home dining.
• Knowledge of restaurant operations.
• Basic food safety knowledge.
• Understanding of health and safety procedures.

Responsibilities

• Provide a fantastic dining experience for customers and guests.
• Ensure compliance with Health and Safety at Work Act and Food Hygiene Regulations.
• Identify and report signs of abuse.

Skills

Customer service

EPOS system

Wine knowledge

Health & safety

Older adult care

Tools

POS software

Job description

Anchor Hanover Group is seeking a restaurant operative to support a pleasant dining experience for customers and guests within our operations. The role will report to the Chef Manager and focus on delivering excellent service, maintaining safety standards, and ensuring premises hygiene.

The candidate should be familiar with EPOS systems, have basic wine knowledge, and understand how to cater to the needs of older adults.