Guest Experience Specialist - Hospitality

Restaurant Associates UK; Brackley; Sur place; GBP 18 000 - 24 000; Plein temps

Résumé du poste

Restaurant Associates UK is seeking a Hospitality Assistant to join our team in a fast-paced hospitality environment. This full-time role is 40 hours per week, with a focus on delivering exceptional customer service and supporting a proud, brand-driven culture.

You will greet guests, assist with menu knowledge, make recommendations, and contribute to a seamless dining experience. We value initiative, teamwork, and a commitment to safety and hygiene standards.

Qualifications

• Experience in delivering exceptional customer service in a hospitality setting.
• Knowledge of menu items and the ability to make recommendations.
• Strong communication and teamwork skills, with the ability to stay composed under pressure.

Responsabilités

• Greet guests and ensure they have a delighted departure.
• Serve customers with a seamless, personalised experience.
• Be knowledgeable about the menu and suggest options to guests.
• Represent Restaurant Associates UK&I and uphold a positive brand image.
• Adhere to Food Handling, Hygiene, and Health & Safety standards.

Connaissances

Customer service

Menu knowledge

Communication

Teamwork

Pressure handling

Description du poste

Restaurant Associates UK is seeking a Hospitality Assistant to join our team in a fast-paced hospitality environment. This full-time role is 40 hours per week, with a focus on delivering exceptional customer service and supporting a proud, brand-driven culture.

You will greet guests, assist with menu knowledge, make recommendations, and contribute to a seamless dining experience. We value initiative, teamwork, and a commitment to safety and hygiene standards.