Restaurant GM: Lead Teams, Elevate Guest Experience

Zizzi; Manchester; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Performance bonus

Wages access via Stream

Free meals on shift

50% off meals off shift

Virtual GP

Employee Assistance Program

Discounts on travel, cinema, brands

Job summary

Zizzi is seeking a General Manager in Manchester to lead restaurant operations with energy and a passion for Italian hospitality. You will direct management and kitchen teams, uphold brand standards, and ensure a memorable guest experience every day.

You’ll recruit, coach, and develop your team, manage costs and labour to KPI targets, and lead during peak times, including evenings, weekends and holidays. The role offers development opportunities and performance-based rewards.

Qualifications

• Experience leading diverse teams in a high-volume, fast-paced environment.
• Proven ability to deliver business growth and meet KPIs.
• Experience managing costs, stock control, and labour budgets.
• Ability to lead from the front during busy times, including evenings, weekends and holidays.

Responsibilities

• Recruit, build, and retain a brilliant team that reflects Zizzi culture.
• Lead your entire team to deliver standout hospitality and memorable guest experiences daily.
• Maintain a clean, high-standard restaurant with strong kerb appeal.
• Be a menu expert with a passion for quality dishes and strong food standards.
• Drive performance, focusing on labour and stock control to improve performance.

Skills

Brand standards

Team leadership

People development

Business growth

Costs & budgets

Peak-time leadership

Job description

Zizzi is seeking a General Manager in Manchester to lead restaurant operations with energy and a passion for Italian hospitality. You will direct management and kitchen teams, uphold brand standards, and ensure a memorable guest experience every day.

You’ll recruit, coach, and develop your team, manage costs and labour to KPI targets, and lead during peak times, including evenings, weekends and holidays. The role offers development opportunities and performance-based rewards.