Restaurant GM: Lead High-Impact Teams, Guest Experience & Growth

Zizzi Restaurants; Cambridge; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Performance bonus up to 30%

Stream earned wages access

Free meals on shift & 50% off

24/7 Virtual GP

Team incentives

Discounts on travel and brands

Job summary

Zizzi Restaurants in Cambridge is seeking a General Manager to lead the restaurant and teams from day one, delivering exceptional hospitality and performance. You will drive standards, guest experiences, and daily operations with a clear focus on growth and profitability.

Ideal candidates will have proven leadership in high-volume settings, a passion for food quality, and the ability to motivate and coach a diverse team across busy shifts, including evenings and weekends.

Qualifications

• Strong track record of leading diverse teams in a high-volume environment.
• Proven ability to drive business growth and meet KPIs.
• Experience managing costs, stock, and labour budgets.
• Able to lead from the front during busy evenings, weekends and holidays.
• Aptitude for maintaining high brand standards and guest experience.

Responsibilities

• Recruit, coach and develop a high-performing team.
• Lead service delivery to ensure exceptional food and guest experience.
• Maintain a clean, high-standard restaurant and strong brand representation.
• Be the menu advocate with passion for quality and consistency.
• Drive performance through labour and stock control.

Skills

Brand standards

Team leadership

People development

Business growth

Cost & labour management

Peak-time leadership

Job description

Zizzi Restaurants in Cambridge is seeking a General Manager to lead the restaurant and teams from day one, delivering exceptional hospitality and performance. You will drive standards, guest experiences, and daily operations with a clear focus on growth and profitability.

Ideal candidates will have proven leadership in high-volume settings, a passion for food quality, and the ability to motivate and coach a diverse team across busy shifts, including evenings and weekends.