Restaurant General Manager: Lead, Hit KPIs, Earn Perks

Kentucky Fried Chicken (KFC); Dorking; On-site; GBP 38,000 - 42,000; Full time

Benefits offered by this job

Quarterly BONUS

Extra holiday

Life assurance

Free chicken & chips every shift

25% staff discount

Gym discounts

200+ high street perks & cashback

Wellbeing support

Job summary

KFC in the United Kingdom is seeking a dynamic leader to take full ownership of the restaurant, drive performance, and create a guest experience that stands out. Lead by example, train and motivate your team, and ensure smooth operations every shift.

You will manage rosters, stock and reporting while delivering strong KPIs, ensuring compliance, and building a culture where guests and colleagues feel valued.

Qualifications

• Lead from the front with proven people leadership and team-building skills.
• Comfortable managing operations, compliance, and guest service standards.
• Ambition to exceed targets and drive KPI performance across shifts.

Responsibilities

• Lead like you mean it and take full ownership of the restaurant.
• Train, coach, and motivate your people to raise the standard.
• Smash targets and own KPIs, pushing the team to perform every shift.
• Keep rosters, stock, and reporting tight so operations run smoothly.
• Create unforgettable guest experiences and turn first-time visitors into regulars.

Skills

People management

Team leadership

Operations management

Customer service

Job description

KFC in the United Kingdom is seeking a dynamic leader to take full ownership of the restaurant, drive performance, and create a guest experience that stands out. Lead by example, train and motivate your team, and ensure smooth operations every shift.

You will manage rosters, stock and reporting while delivering strong KPIs, ensuring compliance, and building a culture where guests and colleagues feel valued.