Restaurant General Manager

TN United Kingdom; Sale; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic team at a well-known fast-food chain where your leadership and customer service skills will shine. As a Restaurant General Manager, you'll have the autonomy to run your restaurant, focusing on people, customers, sales, and profit. This role offers a unique opportunity to foster a culture of excellence, empowering your team to deliver outstanding experiences. With flexible schedules, cross-training opportunities, and a commitment to your growth, this position is perfect for those looking to make a real impact in a vibrant environment. Bring your energy and originality to the table and be part of something extraordinary.

Benefits

Flexible Schedules

Cross-Training Opportunities

Qualifications Support

Qualifications

• Experience in managing teams and operations in fast-paced environments.
• Strong customer service skills with a focus on satisfaction.

Responsibilities

• Lead day-to-day operations, ensuring a clean and welcoming environment.
• Provide exceptional customer service and resolve issues promptly.
• Collaborate with colleagues to maintain high-quality standards.

Skills

Team Leadership

Customer Service

Inventory Management

Effective Communication

Problem Solving

Job description

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At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference, and have fun. Join us, and together, we can be part of something truly extraordinary.

Bringing it to the role:

Our Restaurant General Managers (RGM) bring a wealth of experience from diverse sectors such as supermarkets, pubs, high street retailers, and banks. What unites them is their leadership that prioritises empowering their teams.

As an RGM, you'll have the autonomy to operate your restaurant as if it were your own, focusing on enhancing performance in four crucial areas: People, Customers, Sales, and Profit. By fostering a culture of excellence, you'll cultivate and coach a highly efficient team that consistently provides a dependable and outstanding experience for customers, while also driving business expansion. When times get tough, RGMs roll up their sleeves and get stuck in, supporting their team where they can. Your role will involve:

1. Leading on day-to-day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment for our customers.
2. Honing essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team.
3. Providing exceptional customer service and ensuring customer satisfaction through prompt problem-solving and a friendly demeanour.
4. Collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand's reputation.
5. Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance.

Be Original.

It’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original. You’ll work with colleagues who all bring their originality to the table, who bring energy, spirit, and sizzle to the restaurant floor, making every shift high flyin’ and high fryin’.

We take your ambition seriously; you’ll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger lickin’ good chicken to our customers. Whatever your journey looks like, we’ll help you get there. From flexible schedules to cross-training and the chance to earn qualifications, we’ve got you.

There are all kinds of opportunities at KFC.

Who we are.

Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC. Since 1952, we’ve been bringing finger lickin’ good chicken to the world. But without our people, The Originals, none of it would be possible. Everyone at KFC is different. Unique. It’s what makes us special. We’ll always be original. And we welcome you to join us; to bring your energy, grit, spirit, and story.

Ready to apply?

If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it.

Check out our website for more information about what life is like at KFC.

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UNITED BY THE BUCKET

At KFC, we’re all about flavour. That perfect blend of herbs and spices that makes everything so finger lickin’ good. But our blend-over-bland approach doesn’t just apply to our chicken. We value, support, and celebrate all the things that make our KFCers authentic and original. Because whatever your flavour – your ability, age, background, ethnicity, gender, religion, or sexual orientation - we’re all united by the bucket.

If you need reasonable adjustments as part of your application or interview process, don’t hesitate to let us know.