Restaurant General Manager

Taco Bell North East; Hanley; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

28 days holiday

Company pension

Leadership development

Progression opportunities

Growth with brand

Job summary

Taco Bell North East is seeking a proactive Restaurant Manager to lead a team in a high-energy, customer-focused environment in Hanley. You will shape daily operations, mentor leaders, and ensure exceptional guest experiences that reflect our Live Mas culture.

This full-time role requires strong financial acumen, a passion for growth, and the ability to drive sales while maintaining high standards of service and compliance. Grow with the brand and build a thriving restaurant team.

Qualifications

• Proven leadership experience in fast-paced operations.
• Strong P&L management and sales performance mindset.
• Ability to build teams, coach and develop staff.
• Display a real passion for delivering memorable guest experiences.

Responsibilities

• Lead and coach your management team and crew to embody Live Mas values.
• Deliver memorable QXR experiences with a focus on experiences over transactions.
• Own the restaurant's P&L, drive sales growth and profitability.
• Set the tone by leading by example and recognizing the team.
• Drive safe, legal, and compliant daily operations across all areas.

Skills

Leadership

P&L Management

Sales Growth

People Development

Job description

Taco Bell isn't your typical
fast-food restaurant - we're a Quick Experience Restaurant (QXR), which means
we're not just about speed, we're about creating memorable experiences. We're a
Mexican-inspired brand that's all about Live Mas.

We're looking for people who
want to be part of something bold, fun, and different - not just serve food,
but create moments that make people's day better.

Live Mas Culture

Working at Taco Bell means embodying our Live Mas values every shift:

• Mas Heart - Show genuine care for customers and your team, create connections, and make everyone feel welcome
• Mas Value - Deliver quality at the right price, make every penny count, and give customers reasons to come back
• Mas Flavour - Bring bold, exciting experiences to life - be creative, have fun, and make every shift memorable
• 45-hour per week contract
• Competitive salary with performance bonus structure

What You'll Do

• Build people capability - Lead, coach, and develop your management team and crew, creating a culture rooted in Mas Heart, Mas Value, and Mas Flavour
• Deliver memorable QXR experiences - Ensure every customer interaction creates moments that matter and reflects our commitment to experience over transaction
• Own business performance - Lead the restaurant's P&L, drive sales growth, and deliver strong profitability
• Set the tone - Lead by example, embodying Live Mas values and creating an environment of recognition, engagement, and fun
• Drive operational excellence - Ensure safe, legal, and compliant daily operations across all areas

What We're Looking For

• A Live Mas attitude - Someone who leads with energy, authenticity, and genuine passion
• Proven leadership - Experience leading and developing teams in operational, fast-paced environments
• Mas Heart in action - You build strong relationships, create belonging, and genuinely care about your people's growth
• Business acumen - Strong P&L management, sales performance, and strategic thinking
• Drive and passion - Natural energy, resilience, and a 'can do' mentality
• Eligibility to work in the UK on a full-time, permanent basis

What You'll Get

• 45-hour per week contract with competitive salary
• Performance bonus structure based on business results
• 28 days holiday annually
• Company pension scheme
• Leadership development and progression opportunities
• The chance to build a thriving restaurant and grow with the brand

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