Restaurant General Manager

TACO BELL; Birdholme; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

28 days holiday

Comprehensive training & development

Employee discount on delicious food

Company pension scheme

Leadership development & progression

Growth with the brand

Job summary

Taco Bell is hiring a Restaurant General Manager to lead our team in a fast-paced Live Mas environment. You will coach the management crew, drive exceptional guest experiences, and oversee daily operations with a focus on quality and consistency.

This full-time role is a 45-hour week contract with a competitive salary and a performance bonus structure. You must be eligible to work in the UK and bring energy, accountability, and a passion for hospitality.

Qualifications

• Experience leading and developing teams in fast-paced environments.
• Strong customer focus and the ability to create memorable guest experiences.
• Proven ability to manage P&L and drive sales performance.
• Eligibility to work in the UK on a full-time, permanent basis.

Responsibilities

• Build people capability by coaching and developing the restaurant management and crew.
• Deliver memorable QXR experiences by prioritising guest satisfaction over transactions.
• Own business performance through sales growth and profitability initiatives.
• Set the tone by leading with energy, recognizing effort, and fostering engagement and fun.
• Drive operational excellence with safe, legal, and compliant daily operations across all areas.

Skills

Leadership

People development

Guest experience

P&L management

Communication

Job description

Restaurant General Manager

Restaurant General Manager Who We Are

Taco Bell isn't your typical fast-food restaurant - we're a Quick Experience Restaurant (QXR), which means we're not just about speed, we're about creating memorable experiences. We're a Mexican-inspired brand that's all about Live Mas. We're looking for people who want to be part of something bold, fun, and different - not just serve food, but create moments that make people's day better.

The Live Mas Culture

Working at Taco Bell means embodying our Live Mas values every shift:

• Mas Heart - Show genuine care for customers and your team, create connections, and make everyone feel welcome
• Mas Value - Deliver quality at the right price, make every penny count, and give customers reasons to come back
• Mas Flavour - Bring bold, exciting experiences to life - be creative, have fun, and make every shift memorable

Job Details

• 45-hour per week contract
• Competitive salary with performance bonus structure
• Full-time, permanent position

What You'll Do

• Build people capability - Lead, coach, and develop your management team and crew, creating a culture rooted in Mas Heart, Mas Value, and Mas Flavour
• Deliver memorable QXR experiences - Ensure every customer interaction creates moments that matter and reflects our commitment to experience over transaction
• Own business performance - Lead the restaurant's P&L, drive sales growth, and deliver strong profitability
• Set the tone - Lead by example, embodying Live Mas values and creating an environment of recognition, engagement, and fun
• Drive operational excellence - Ensure safe, legal, and compliant daily operations across all areas

What We're Looking For

• A Live Mas attitude - Someone who leads with energy, authenticity, and genuine passion
• Proven leadership - Experience leading and developing teams in operational, fast-paced environments
• Mas Heart in action - You build strong relationships, create belonging, and genuinely care about your people's growth
• Business acumen - Strong P&L management, sales performance, and strategic thinking
• Drive and passion - Natural energy, resilience, and a 'can do' mentality
• Eligibility to work in the UK on a full-time, permanent basis

What You'll Get

• 45-hour per week contract with competitive salary
• Performance bonus structure based on business results
• 28 days holiday annually
• Comprehensive training & development including apprenticeships at every level
• Employee discount on delicious food
• Company pension scheme
• Leadership development and progression opportunities
• The chance to build a thriving restaurant and grow with the brand