Restaurant Duty Manager — Lead & Inspire Guests

Mitchells & Butlers PLC; Swansea; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Flexible shifts

Brand discounts

Wagestream

Gym discounts

Team socials

Pension

25 days holiday

Free shares

Employee helpline

Job summary

Mitchells & Butler PLC, operating Miller & Carter - Killay, is seeking a Duty Manager to work alongside the General Manager. You’ll oversee daily operations, lead your team, and ensure guests receive exceptional service that keeps them coming back.

Join us to develop your leadership skills within a busy steakhouse environment. We offer flexible shifts, staff discounts, and training through our 3-day Steak School, plus pension and holiday entitlement.

Qualifications

• Demonstrated management experience in hospitality.
• Ability to train and inspire teams to deliver quality service.
• Commitment to guest experience and hospitality standards.

Responsibilities

• Assist General Manager in day-to-day operations.
• Train and develop the team to deliver food, drink and service to high standards.
• Act as role model and guide development within the team.
• Ensure guests are cared for and feel welcomed.
• Drive toward business targets and operational excellence.

Skills

Management experience

Team leadership

Guest service

Training

Job description

Mitchells & Butler PLC, operating Miller & Carter - Killay, is seeking a Duty Manager to work alongside the General Manager. You’ll oversee daily operations, lead your team, and ensure guests receive exceptional service that keeps them coming back.

Join us to develop your leadership skills within a busy steakhouse environment. We offer flexible shifts, staff discounts, and training through our 3-day Steak School, plus pension and holiday entitlement.