Restaurant & Bar Manager

Marriott Leicester; East Midlands; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Free Meals on Duty

Marriott Discount Card

Pension Scheme (The People’s Pension)

Employee Assistance Programme

Career Development

Training and Development

Job summary

Marriott Leicester is recruiting a Restaurant & Bar Manager to lead our dining and bar operations. You will own daily service, drive guest satisfaction, and oversee a high-performing team within a world‑leading hotel brand.

You will partner with the Executive Head Chef to refine menus, promotions and wine pairings while ensuring impeccable food safety and service standards. A strong leader with a passion for hospitality and commercial acumen is needed for ongoing growth.

Qualifications

• Education: High school diploma or GED; Hospitality Management preferred.
• Experience in supervisory/management roles within restaurant, bar, hotel or F&B environment preferred.
• Strong leadership to coach and develop a team.
• Knowledge of restaurant and bar operations, wines and spirits, food hygiene and service standards.
• Commercial awareness: revenue generation, upselling, labour productivity and cost control.
• Proficient with POS and hotel systems.

Responsibilities

• Lead, inspire and develop the Restaurant and Bar team to deliver exceptional service and guest engagement.
• Own the day-to-day operation of the Restaurant and Bar for smooth, profitable service.
• Be a visible, hands-on manager during service, upholding brand standards and guest satisfaction.
• Conduct pre-shift briefings with daily priorities, menus and promotions.
• Collaborate with the Executive Head Chef on menus, promotions and food & wine pairings.
• Drive revenue through upselling and optimizing average spend and covers.
• Monitor performance, costs, inventory, and vendor relationships to support financial targets.

Skills

Leadership

Team management

Guest service

Upselling

Communication

Problem solving

Education

High school diploma or GED

Hospitality Management qualification

Tools

POS systems

Hotel systems

Job description

Are you passionate about delivering exceptional hospitality and inspiring teams to create memorable guest experiences? Are you an experienced Food & Beverage professional looking for your next leadership opportunity with one of the world's leading hotel brands?

We are currently recruiting for a Restaurant & Bar Manager to join our dynamic Food & Beverage team. In this role, you will take ownership of the day-to-day operation of our restaurant and bar, leading the team to deliver outstanding service while driving guest satisfaction, revenue and operational performance.

We believe in creating memorable experiences for our guests and want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, and to know their co-workers are committed to a culture of respect, kindness and excellence.

What is in it for you:

In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

• Free Meals on Duty: Enjoy complimentary meals while at work.
• Explore Discounts: A Marriott Discount Card offering benefits on hotel stays and F&B across 140 countries.
• Pension Scheme: Participation in The People’s Pension.
• Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress and health issues.
• Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
• Training and Development: Access to training programmes to enhance your leadership, hospitality and management skills.

Responsibilities: Here's what your journey with us entails:

• Lead, inspire and develop the Restaurant and Bar team, setting the standard for exceptional service, professionalism and guest engagement.
• Take ownership of the day-to-day operation of the Restaurant and Bar, ensuring smooth, efficient and commercially successful service.
• Lead by example with a positive and supportive attitude, professional grooming, body language and communication that reflects our brand standards at all times.
• Be a visible and hands-on manager during service, supporting the team during busy periods and ensuring consistently high standards from guest arrival through to departure.
• Ensure all colleagues understand and follow food and beverage policies, operating procedures, brand standards and service expectations.
• Conduct regular pre-shift briefings, communicating daily priorities, menu information, promotions, VIP guests, special requests and operational updates to the team.
• Work closely with the Executive Head Chef and culinary team to maintain excellent food quality and presentation and to develop menus, promotions, food and wine pairings and seasonal initiatives.
• Ensure the highest standards of food hygiene, health and safety, allergy awareness, sanitation and cleanliness are maintained throughout all F&B areas.
• Ensure responsible alcohol service and compliance with all applicable licensing, legal and company requirements.
• Drive revenue and profitability through effective upselling, maximising average spend and covers, and identifying opportunities to increase Restaurant and Bar sales.
• Support the development and implementation of F&B promotions and initiatives targeting both hotel guests and external customers.
• Monitor operational performance, labour productivity, departmental expenses and revenue against business expectations and budget.
• Assist with stock management, beverage purchasing, inventory control, portion control and waste reduction to support strong financial performance.
• Manage and develop colleagues through effective coaching, training, feedback and performance management, creating a positive and inclusive working environment.
• Build strong relationships with guests, colleagues, suppliers and other hotel departments to ensure seamless hotel operations.
• Handle guest feedback and complaints professionally and effectively, taking appropriate action to resolve concerns and protect guest loyalty.
• Ensure the Restaurant and Bar are consistently presented to the highest standards and that equipment, furniture and service areas are clean, safe and operational.
• Work with Engineering and other departments to report and resolve maintenance issues promptly.
• Utilise Point of Sale and hotel systems effectively, ensuring procedures are followed accurately.
• Support the wider Food & Beverage operation when required, including Room Service, banqueting and other hotel outlets.
• Continuously look for ways to improve service delivery, operational efficiency, guest satisfaction and commercial performance.

Safety and Company Policies:

• Follow all company and safety and security policies and procedures.
• Ensure compliance with food safety, hygiene, health and safety and responsible beverage service requirements.
• Report maintenance needs, accidents, injuries and unsafe working conditions promptly.
• Complete all required safety, food hygiene and responsible beverage service training and certifications.
• Ensure uniform and personal appearance are clean, professional and in line with brand standards.
• Maintain confidentiality of proprietary and guest information.
• Communicate with guests and colleagues using clear, professional and positive language.
• Develop and maintain positive working relationships across the hotel.
• Lead and support the team to achieve common operational, guest satisfaction and financial goals.
• Listen and respond appropriately to guest and colleague concerns.
• Ensure adherence to quality expectations, Marriott standards and service excellence.
• Promote a culture of respect, inclusion, teamwork and continuous improvement.

Note: This above description is not intended to establish a total definition of the job, but an outline of the duties. Responsibilities may evolve according to the needs of the business and hotel operation.

Preferred Qualifications:

• Education: High school diploma or G.E.D. equivalent required; Hospitality Management qualification or equivalent is preferred.
• Related Work Experience: Previous supervisory or management experience within a restaurant, bar, hotel or Food & Beverage environment is preferred.
• Leadership Experience: Demonstrated ability to lead, motivate, coach and develop a team.
• Food & Beverage Knowledge: Strong knowledge of restaurant and bar operations, food and beverage service, wines and spirits, food hygiene and responsible alcohol service.
• Commercial Awareness: Understanding of revenue generation, upselling, labour productivity, stock control and departmental financial performance.
• Technology: Comfortable using Point of Sale systems, hotel systems and standard software applications.
• Communication: Strong verbal, written, listening and interpersonal skills with the ability to communicate effectively with guests and colleagues at all levels.
• Personal Attributes: Confident, organised, commercially aware, guest-focused and able to remain calm and effective in a fast-paced environment.

Join us and be part of a team that values excellence, sustainability, inclusivity and career growth. If you are a passionate hospitality leader ready to take the next step in your career, we would love to hear from you.