Restaurant & Bar Floor Manager

Accor Hotels; London Colney; On-site; GBP 45,000; Full time

Job summary

Join a vibrant team as a Restaurant & Bar Floor Manager at a central London hotel, where your passion for hospitality will shine. This role involves managing a dynamic team, curating exciting drinks menus, and ensuring guests receive top-notch service. With a focus on creating memorable experiences, you'll thrive in a fast-paced environment while building lasting relationships with guests. Enjoy perks like free meals, gym access, and generous annual leave. If you're ready to make a difference in the hospitality industry, this is the perfect opportunity for you!

Benefits

100% distribution of monthly service charge

Three complimentary bonus breaks

Pension scheme

Employee benefit card

Free meals during shifts

Free access to hotel gym

Up to 33 days of annual leave

Qualifications

• Proven experience in hospitality and customer service roles.
• Ability to manage a team and build relationships with guests.

Responsibilities

• Manage and develop the evening Food & Beverage team of up to 20 staff.
• Foster guest relationships and ensure exceptional service.

Skills

Customer Service

Hospitality Management

Cocktail Knowledge

Communication Skills

Team Management

Job description

Job Description

Are you a fun, passionate, and outgoing individual who thrives in a fast-paced, exciting environment? If you have a flair for hospitality, a love for customer service, and enjoy working with a dynamic team, we want you to be our next Restaurant & Bar Floor Manager!

GA KingsX Bar & Restaurant is a stand-alone restaurant inside a vibrant central London hotel. We believe in delivering an unforgettable guest experience. We're looking for an experienced Restaurant & Bar Floor Manager who will bring their passion, energy, food, and drink expertise to our team, ensuring our guests have a fantastic time every time they visit! You will report to the Food & Beverage Services Managers and be responsible for the Bar and the Restaurant floor during the evenings.

What you will be doing:

1. Manage and develop the evening Food & Beverage team - up to 20 staff members
2. Build great relationships with guests, offering personalized advice and fostering customer loyalty
3. Demonstrate expert knowledge of cocktails, wine, and food
4. Creativity and a passion for curating and developing unique and exciting drinks menus

What we’re looking for:

1. A passion for customer service and hospitality
2. Excellent communication and customer relationship skills
3. A love for working with a dedicated and enthusiastic team
4. An ability to thrive in a fast-paced environment

What’s in it for you?

1. 100% distribution of monthly service charge
2. Three complimentary bonus breaks – enjoy a free one or two-day break at another Accor property in the UK each year
3. Pension scheme to secure your future
4. Employee benefit card offering discounted rates at Accor Hotels worldwide
5. Free meals during your shifts
6. Free access to the hotel gym
7. Up to 33 days of annual leave per year

Salary: Up to £45,000 per annum including service charge

Eligibility: The successful candidate must already have the eligibility to work in the UK.

If you're ready to bring your passion for hospitality and bar expertise to a vibrant team, we’d love to hear from you! Apply today and join the GA KingsX Bar & Restaurant family!