Restart Employment Advisor

The Growth Company; Stretford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading employment support provider is seeking a Restart Employment Advisor to facilitate guidance and training services for unemployed individuals. This role involves delivering personalized coaching and creating supportive pathways into employment, training, and education, assisting diverse clients face-to-face and through structured workshops.

Qualifications

• Proven experience in coaching, mentoring, or influencing others.
• Background in customer-facing environments.
• Previous experience in the Welfare to Work sector is desirable.

Responsibilities

• Deliver tailored advice, guidance, and training to unemployed individuals.
• Facilitate one-to-one and group-based workshops for job seekers.
• Collaborate with multiple referral and partner agencies.

Skills

Coaching

Mentoring

Negotiation

Customer Service

Social Care

Sales

Hospitality

Retail

Job description

The Growth Company's (GC)Employment team are looking for aRestartEmployment Advisor to deliver a range of guidance and training services for unemployed people, and contribute to individuals’ progression into employment, training and education.

We help to make a lasting difference to the lives of people throughout the North of England and beyond, by supporting individuals to gain meaningful employment. Our highly skilled advisers and keyworkers work with a range of individuals; from people who have found themselves recently out of work, to those with complex barriers such as physical disabilities, mental ill-health and debt.We work with employers on their recruitment and skills needs to help place people into high quality sustainable jobs.

Key Responsibilities:

• Collaborate with your team to design and deliver tailored advice, guidance, and training interventions that meet the specific needs of unemployed individuals. Liaise effectively with referral agencies such as Jobcentre Plus (JCP), local partners, colleges, training providers, employers, and recruitment agencies to support individuals in gaining skills, certifications, and access to employment or education.
• Facilitate both one-to-one and group-based interventions, including initial assessments, inductions, structured job search workshops, and follow-up sessions for individuals who have disengaged.
• Provide personalised, one-on-one support during induction and assessment, with ongoing coaching delivered through individual or group sessions.
• Contribute to wider organisational initiatives, such as developing new services or supporting tender and bid submissions.

About You:

• Warm, approachable, and empathetic.
• Excellent at building trust and rapport.
• Skilled in negotiation and influencing.
• Professional, articulate, and confident.
• Flexible, with a proactive and adaptable attitude.

Skills Required:

• Proven experience in coaching, mentoring, or influencing others in professional or voluntary settings.
• Background in customer-facing environments, such as Customer Service, Social Care, Sales, Hospitality, or Retail.
• Comfortable working in a performance-driven setting, with experience meeting targets.
• Willingness to travel locally to meet clients and employers.
• Confident in working with a wide variety of customer profiles.
• Previous experience in the Welfare to Work sector or other publicly funded services is highly desirable.