Respiratory Pathway Navigator, Band 3

Gloshospitals; Gloucester; Remote; GBP 26,000 - 27,000; Full time

Job summary

Gloucestershire Hospitals NHS Foundation Trust is seeking a Respiratory Pathway Navigator (Band 3) to coordinate administrative elements of the Lung Cancer and Complex Breathlessness pathways, support referral review, investigations, clinic attendance and multidisciplinary discussions, ensuring timely patient care.

You will manage pathway data, bookings and secretarial tasks, liaising with consultants, specialist nurses, diagnostic services and booking teams, while maintaining accurate records

Qualifications

• GCSE grade C/4 or above in literacy and numeracy.
• NVQ level 3 in administration or equivalent experience in a hospital or office environment.
• Ability to use a keyboard with a high degree of speed and accuracy.

Responsibilities

• Track all new referrals and ongoing patient activity across the Lung Cancer, Complex Breathlessness, and Lung Nodule pathways.
• Coordinate booking and utilisation of One-Stop Lung Cancer, Complex Breathlessness, and Lung Nodule clinics.
• Arrange investigations and appointments under the direction of the relevant clinical team, chase results and ensure information is available for clinical review and MDT discussion.
• Maintain accurate pathway records and specialty databases, including timely data entry and validation.
• Communicate sensitively and professionally with patients, relatives and carers, recognising that contacts may involve anxiety, distress or uncertainty.
• Identify delays, capacity constraints, potential breaches and other pathway risks and escalate these promptly through the agreed management route.
• Provide flexible administrative and secretarial support to the wider Respiratory service and contribute to service improvement.

Skills

Typing speed

Education

GCSE ( literacy and numeracy )

NVQ level 3 in administration

Job description

Go back Gloucestershire Hospitals NHS Foundation Trust

Respiratory Pathway Navigator, Band 3

The closing date is 16 November 2026

The Respiratory Pathway Navigator is a key member of the Lung Cancer and Complex Breathlessness multidisciplinary teams. The post holder will coordinate the administrative elements of both pathways, supporting timely referral review, investigation, clinic attendance, multidisciplinary discussion, and follow-up. The role provides a consistent point of coordination for patients, carers and professionals and helps prevent avoidable delay by maintaining accurate pathway information and escalating risks promptly.

The post holder will combine pathway navigation, clinic coordination, database management, and core secretarial support. They will work autonomously within agreed procedures while maintaining close links with consultants, specialist nurses, the Lung MDT Coordinator, diagnostic services, booking teams, and the wider Respiratory administrative team.

Main duties of the job

The respiratory pathway navigator is responsible for:

• Track all new referrals and ongoing patient activity across the Lung Cancer, and Complex Breathlessness, and Lung Nodule pathways.
• Coordinate booking and utilisation of One-Stop Lung Cancer, Complex Breathlessness, and Lung Nodule clinics.
• Arrange investigations and appointments under the direction of the relevant clinical team, chase results and ensure information is available for clinical review and MDT discussion.
• Maintain accurate pathway records and specialty databases, including timely data entry and validation.
• Communicate sensitively and professionally with patients, relatives and carers, recognising that contacts may involve anxiety, distress or uncertainty.
• Identify delays, capacity constraints, potential breaches and other pathway risks and escalte these promptly through the agreed management route.
• Provide flexible administrative and secretarial support to the wider Respiratory service and contribute to service improvement.

About us

We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.

With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one or both of our innovative hospitals.

As well as generous annual leave allowance, you will have access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.

Job responsibilities

For more information relating to this role and responsibilities, please review the job description attached

Person Specification

Qualifications and Training

• Educated to GCSE grade C/4 or above (or equivalent) in literacy and numeracy
• NVQ level three in administration or equivalent experience, or appropriate experience in a hospital or office environment
• The ability to use a keyboard with a high degree of speed and accuracy

Experience

• Appropriate experience in a hospital or office environment
• Appropriate experience of secretarial or pathway-coordination work
• Appropriate experience of working with clinical or patient administration systems
• Understanding and previous experience in medical terminology

Personal Attributes

• Self-motivated and able to work under own initiative and prioritise workload
• Team focused
• Reliable, Adaptable and Dependable
• Enthusiastic and self-aware

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Gloucestershire Hospitals NHS Foundation Trust

£25,760 to £27,476 a year(pa, pro rata if part-time)