Resourcing Assistant

NHS Scotland; Inverness; On-site; GBP 25,000 - 35,000; Full time

Job summary

An exciting opportunity awaits as a Resourcing Assistant within a newly formed team at a prominent healthcare organization. In this full-time role, you will play a crucial part in delivering a comprehensive resourcing service across NHS Highland, ensuring smooth operations for staffing requests and agency worker engagements. Your attention to detail and customer care approach will be vital in managing bookings and supporting redeployment activities. This role promises a dynamic work environment where your contributions will directly impact the quality of healthcare services provided. Join a team that values energy and motivation while promoting equality and diversity.

Qualifications

• Strong attention to detail and data entry skills required.
• Ability to handle confidential information with care.

Responsibilities

• Support administrative processes for bank and agency workers.
• Manage staffing requests and handle enquiries efficiently.

Skills

Attention to Detail

Data Entry

Customer Care

Confidentiality Understanding

Keyboarding Skills

Job description

Join to apply for the Resourcing Assistant role at NHS Scotland

We have an exciting opportunity for a Resourcing Assistant to join our newly formed Resourcing Team.

The post holder will work as part of a team responsible for providing an NHS Highland-wide resourcing service covering all job families across all geographic areas of NHS Highland. The team’s activities include coordinating bank and agency worker engagements, resident doctor rotation, redeployment, and recruitment for posts on Agenda for Change, Medical, Dental, and Executive terms and conditions of employment.

The role involves supporting resourcing and administrative processes for bank and agency workers, processing staffing requests, managing agency invoices, securing worker availability, matching and booking workers, notifying clinical areas of bookings, handling enquiries, and supporting redeployment activities.

We are looking for candidates with good attention to detail, data entry and keyboarding skills, a customer care approach, understanding of confidentiality, and the energy and motivation to thrive in a busy, fast-paced environment.

The post is based in Inverness. It is a permanent, full-time role of 37 hours per week, which will reduce to 36 hours from 1 April 2026. Flexibility around hours is also welcome.

For more information, please contact Fiona Morrison at [e-mail] or Fiona Helbert at [e-mail].

This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Highland cannot provide a Certificate of Sponsorship (CoS).

NHS Scotland promotes equality and diversity and encourages applications from all sections of society.