Resourcing Assistant

TN United Kingdom; Inverness; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic Resourcing Team as a Resourcing Assistant, where you'll play a vital role in coordinating staffing solutions across NHS Highland. This permanent, full-time position offers the opportunity to thrive in a fast-paced environment, ensuring effective management of bank and agency worker engagements. As part of a committed team, you will support various administrative processes and contribute to a diverse and inclusive workplace. If you have a keen eye for detail and a passion for customer care, this role is perfect for you!

Qualifications

• Candidates should have strong attention to detail and data inputting skills.
• A customer care approach and understanding of confidentiality are essential.

Responsibilities

• Support resourcing processes for bank and agency workers.
• Handle enquiries and support redeployment activities.
• Process requests for supplementary staffing and manage bookings.

Skills

Attention to detail

Data inputting

Customer care

Understanding of confidentiality

Energy and motivation

Job description

We have an exciting opportunity for a Resourcing Assistant to join our newly formed Resourcing Team.

About the Role

The post holder will work as part of a team responsible for providing an NHS Highland-wide resourcing service covering all job families across all geographic areas of NHS Highland. The team’s activities include:

1. Coordination of bank and agency worker engagements
2. Resident doctor rotation
3. Redeployment
4. Recruitment to posts on Agenda for Change, Medical, Dental, and Executive terms and conditions of employment

Key Responsibilities

• Supporting resourcing and administration processes for bank and agency workers
• Processing requests for supplementary staffing
• Dealing with agency invoices
• Securing availability for work
• Matching and booking workers
• Notifying bookings to clinical areas
• Handling enquiries and supporting redeployment activities

Candidate Requirements

We are looking for candidates with:

• Good attention to detail
• Data inputting and keyboarding skills
• A customer care approach
• Understanding of confidentiality
• Energy and motivation to join a busy and fast-paced environment

Additional Details

The post is based in Inverness. It is a permanent role, full-time at 37 hours per week, reducing to 36 hours from 1 April 2026. Flexibility around hours is welcome.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Highland cannot provide a Certificate of Sponsorship (CoS).

Our Commitment

NHS Scotland is committed to equality and diversity, aiming for a workforce that is truly representative and respectful. We encourage applications from all sections of society.

Application Process

• Apply via the Jobtrain platform
• Do not upload a CV, as it will not be used for shortlisting
• Application deadline: midnight on the indicated date
• For assistance, visit: Application Process
• Accessibility statement: Accessibility Statement
• Ensure accurate email entry and check regularly for updates
• Support: Jobtrain Support Hub
• Once submitted, applications cannot be amended
• Internal candidates should update their Jobtrain profile accordingly

About NHS Highland

NHS Highland is the largest of the 14 NHS Scotland regional boards, covering 12,500 square miles across Highland and Argyll & Bute. We strive to foster a positive environment aligned with NHS and Social Care values.