RESOURCE MANAGER (STAFFING)

MSL Global Ltd; Alton; Hybrid; GBP 35.000 - 52.000; Vollzeit

Zusammenfassung

MSL Global Ltd is seeking a Resource Staffing Manager to lead the casual staff pool from forecasting through scheduling to timesheets and cost control. You will be the key link between project teams, logistics and warehouses to ensure the right crew are in place for every event.

The role requires strong organisational skills, experience in crew management and a hands-on approach to health & safety, with flexibility for evenings or weekends as events demand. Based at our Alton site in the UK.

Qualifikationen

• Highly organised with the ability to plan ahead and juggle multiple moving parts.
• Experience managing people and performance, setting clear expectations for crew and allocating work fairly.
• Confident communicator who collaborates across departments to place the right crew on the right tasks.
• Proven experience in resource planning, crew scheduling or workforce coordination in live events.
• Experience forecasting demand from a project pipeline and managing casual staff.
• Comfortable using workforce management software and spreadsheets to track utilisation and costs.
• Willing to work occasional evenings or weekends when events require it.
• Interest in events and experiential marketing, with a passion for the automotive sector is beneficial.

Aufgaben

• Resource Forecasting & Capacity: Forecast crew needs, build a reliable pool of casual staff, maintain records and support recruitment.
• Crew Training & Compliance: Ensure crew are trained, compliant and up to date on health and safety.
• Resource Planning & Scheduling: Schedule crew for events using scheduling software and brief them.
• Hours & Timesheets: Manage crew hours, timesheets and expenses, ensure legal working-time limits and timely payments.
• Resource Reporting: Report on crew utilisation, capacity and costs to Head of Operations and suggest improvements.

Kenntnisse

People management

Communication

Forecasting

Scheduling

Crew training

Budget awareness

Health & safety knowledge

Workforce software

Tools

Workforce management software

Jobbeschreibung

At MSL, we collaborate with leading global brands to design, build and deliver memorable live events, from exhibitions and trade shows to roadshows and product placements across the UK.

Behind every one of those events is our Resource Staffing Manager , you’ll make sure every event has the right people, with the right skills, in the right place at the right time.

You’ll manage our pool of casual staff from start to finish, from forecasting and scheduling to communication shift times and approving timesheets. Acting as the link between our project, creative teams, as well as alongside logistics and warehouse, you’ll turn event briefs into the right crew plan and keep everyone safe, compliant and cost-efficient, even when plans change at short notice.

This role suits a highly organised people person who enjoys juggling many moving parts. In return, you’ll be part of a busy events agency working with some of the biggest brands in the automotive world.

Key responsibilities

• Resource Forecasting & Capacity: Forecast crew needs from the project calendar, spotting peaks and gaps early. Grow and maintain a reliable pool of skilled casual staff, keep records up to date and support recruitment drives.
• Crew Training & Compliance: Make sure all crew are properly trained, compliant and up to date on health and safety. Make sure they’re familiar with our event assets and equipment, so they can confidently support on-site builds and staffing across event operations and client delivery.
• Resource Planning & Scheduling: Schedule the best crew for each event through our scheduling software and make sure everyone arrives briefed and equipped. Manage changes and last-minute cover quickly and calmly.
• Hours & Timesheets: Manage crew hours, timesheets and expenses, keep crew within legal working-time limits, and work with People & Culture and Finance so everyone is paid correctly and on time.
• Resource Reporting: Report on crew utilisation, capacity and costs to the Head of Operations, and find ways to improve how crew are planned and booked.

About you

• Highly organised, able to plan ahead and manage many moving parts at once, staying calm when plans change.
• Experience managing people and performance, setting clear expectations for crew and allocating work fairly.
• A confident communicator who works well across departments, acting as the link between project teams, logistics and the warehouse so the right crew are in place to deliver each event brief.
• Proven experience in resource planning, crew scheduling or workforce co-ordination, ideally in events or live environments.
• Experience managing casual staff and forecasting demand from a project pipeline.
• Confident using workforce management software and spreadsheets to track utilisation and costs.
• Happy to work occasional evenings or weekends when events need it.
• A strong interest in the events and experiential marketing industry and a passion for the automotive sector is beneficial.
• You must be able to commute to our Alton site daily.

All offers of employment are made subject to proof of eligibility to work in the UK and satisfactory DVLA checks.