Resource Manager

CMS CMNO LLP; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Hybrid working

Competitive salary

Bonus scheme

Holiday allowance

Holiday exchange

Medical insurance

Parental leave

Disability accommodations

Job summary

CMS CMNO LLP is seeking a Resource Manager to balance workloads across Practice Groups, matching work to skills while considering development and wellbeing. You will work with Senior Resource Manager, Partners and Practice Group Leads to improve capacity planning and use of the Capacity platform.

You will build relationships, use data to monitor utilisation and support forward planning, and share practical insights to inform decisions.

Qualifications

• 2–3 years’ experience in resource or workforce planning (ideally law firms).
• Ability to use data to inform decisions and identify trends.
• Strong stakeholder management and communication skills.

Responsibilities

• Oversee day-to-day allocation of work across Practice Groups.
• Match work to skills, considering development, workload and wellbeing.
• Identify resourcing pressure points and respond to peaks and gaps.
• Build relationships with Partners, team leads and colleagues.
• Use data to monitor utilisation and support forward planning.
• Share practical insight to support decision-making.
• Support career development through thoughtful allocation of work.
• Collaborate with HR, L&D and Knowledge teams and promote Capacity platform.
• Contribute to improving resource management processes and tools.
• Assist onboarding of new groups and participate in wider team initiatives.

Skills

Resource planning

Data-driven decisions

Stakeholder management

Communication skills

Change management

Job description

About the role

As a Resource Manager, you will help ensure work is allocated fairly and effectively across your Practice Groups. You’ll balance business needs with individual development and wellbeing, using insight and judgement to support how work is distributed.

Working closely with a Senior Resource Manager, Partners and Practice Group Leads, you’ll act as a trusted point of contact on resourcing. You will contribute to improving how resource management works across the firm, including the use of our Capacity platform. Resource Managers are expected to support senior members of the resource management team to make the service as effective as possible and to act as ambassadors for the function internally.

In this role, you can expect to get involved in a variety of work including:

• Oversee day-to-day allocation of work across your Practice Groups
• Match work to skills, while considering development, workload and wellbeing
• Identify and respond to resourcing pressure points, peaks and gaps
• Build strong working relationships with Partners, team leads and colleagues
• Use data to monitor utilisation and support forward planning
• Share clear, practical insight to support decision-making
• Support career development through thoughtful allocation of work
• Work with HR, L&D and Knowledge teams where needed
• Encourage consistent and effective use of the Capacity platform
• Contribute to improving resource management processes and tools
• Support wider team initiatives and onboarding of new groups where required

About you

We will invest in your ongoing training and development to support your professional goals and help you to thrive in your role from day one. Our opportunities are open to all suitably qualified applicants, so to be considered for this role, you must meet the following skills and experience:

• A minimum of 2-3 years’ experience in resource or workforce planning, ideally in a law firm (Other professional services environments will be considered)
• The ability to build effective working relationships with a range of stakeholders
• Confidence using data to inform decisions and identify trends
• Sound judgement and a balanced, practical approach
• Clear and professional communication skills
• Comfort working in a changing environment and managing competing priorities
• Experience supporting change or process improvement

What’s in it for you?

We want to reward you today and help you to plan for tomorrow.

• Competitive basic salary (reviewed annually)
• Flexible, hybrid working policy
• Generous bonus scheme
• Up to 25 days holiday (rising to 28 days with service)
• Holiday exchange scheme
• Private medical insurance
• Enhanced parental leave
• Reasonable adjustments and accommodation for disabled talent in accordance with the Equality Act2010