Resource Manager

Hickton Quality Control; Barnsley; On-site; GBP 10,000 - 40,000; Full time

Job description

LOCATION: Office based at Amber Court, 51 Church Street, Elsecar, Barnsley, S74 8HT
HOURS: 37.5 hrs per week, Monday to Friday

About the role

Hickton Quality Control is the UK’s largest provider of Clerk of Works services. Based within our Head Office in South Yorkshire, we require an ambitious and organised individual to manage all client enquiries and potential opportunities from inception to the contract renewal strategy stage.

We require a Resource Manager to work closely with the BID team. You will be responsible for staffing resources to projects.

We pride ourselves on winning bids based on the quality of our service and therefore your role will include creating and maintaining a bid library of high-quality documents including company project experience credentials, formatted CVs, capability statements, and bespoke qualitative information tailored to deliver each client's specific requirements.

We strongly believe in continuous development and will encourage the successful applicant to dedicate time to collate feedback and proactively use this information to create and implement improved strategies to maintain and boost our success rate.

The role will enable the successful applicant to be involved with many exciting, prestigious, large-scale construction tenders and be part of a welcoming and professional team.

Qualifications

• Excellent communication and negotiation skills
• Understanding of project requirements
• Proven experience as a Resource Manager
• Working to tight deadlines
• Strong team management and leadership
• Organisational and project management skills, with the ability to complete multiple tasks concurrently
• Confident decision making
• Ability to process data quickly and effectively
• Keen eye for accuracy and detail

Roles and Responsibilities

Resource Management

• Allocate Clerk of Works to Projects
• Take calls from CoWs and Surveyors, address any concerns
• Arrange 12-month defect inspections
• Ensure sites are resourced with the right person at the right time
• Understand each CoW’s and Surveyor's strengths and weaknesses and match to clients' needs
• Escalate key issues and any poor performance
• Comply with HR procedures, particularly regarding any disciplinary issues

Technical

• Monitor Reports Received Schedule and chase up any non-submissions
• Read Weekly Reports, comment and return as necessary
• Ensure Weekly Reports comply with the Hickton Guidance Notes

Administration

• Own the Allocation Schedule and update weekly
• Add new projects and monitor/update start and completion dates
• Monitor holidays and sickness and arrange cover as necessary
• Keep Deltek up to date
• Notify Management of any issues which may improve/revise the QA system
• Update KPIs on OneDrive

Commercial

• Agree rates with Sub-Consultant Clerk of Works and Surveyors
• Check PAYE Clerk of Works are fully engaged
• Check timesheets and cross-reference with Weekly Reports
• Monitor actual and planned hours on each project. Take action as necessary

Recruitment

• Update the Recruitment Plan in line with the Business Plan and workload
• Identify the need for new Clerks in advance of changes in the workload and assist in identifying candidates
• Assist Bid Team to allocate Clerks to tenders

This job description only contains the main duties relating to this post and does not describe in detail all the duties required to carry them out. There will be an expectation that the post holder will carry out other duties that reasonably fall within the general nature of the level of responsibility of the post. The responsibilities contained within this job description are subject to annual review and may need to be adjusted in line with service developments.

Hickton Group comprises several individual businesses. Group structure continues our ambition to be a leading multi-disciplinary provider of quality inspection and consultancy services in the construction sector. Being part of the Group means that there is a coordinated approach to Commercial Business, Marketing, Resourcing, Finance, Business Support, Operations and Corporate Governance, to provide technical excellence and exceptional service to our clients. This provides greater opportunities to work for a larger Group of companies, giving you continuous growth in your development plans and careers.

We employ people who embrace and deliver our core Group values: Quality, Client Focus, Honesty, Integrity, Competency, Teamwork, Development, Accountability and Exceptional Service.

If this sounds like a team that you would like to be part of, in return we will provide the following: