Resource Administrator

RSM UK; Liverpool; Hybrid; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Hybrid and Flexible working

25 Days Holiday

Wellbeing benefits and financial tools

300+ online courses access

Job summary

RSM UK is seeking a Resource Administrator to support the Consulting department's resourcing needs, staff planning, exam administration and internal training coordination. You will assist with attendance at internal training courses and act as a key contact for staffing issues.

The role involves managing the department mailbox, updating the staff planner, coordinating training, and supporting new joiners and leavers across offices.

Qualifications

• Experience coordinating schedules and staffing in a professional services environment.
• Strong organizational and multitasking abilities with attention to detail.
• Ability to build relationships with stakeholders across teams and levels.

Responsibilities

• Take overall responsibility for the department mailbox and ensure timely, professional responses.
• Be first point of contact for staffing issues and maintain the staff planner.
• Support the Resource Coordinator with daily staff planner operations.
• Own internal training plans and ensure courses are booked (RN to AM level).
• Assist with onboarding and leaver processes and update staff lines as needed.

Skills

Staff planning

Stakeholder management

Attention to detail

Training coordination

Data reporting

Problem solving

Travel readiness

Tools

Microsoft Excel

MS Office 365

Job description

As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions - we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you.

Make an Impact at RSM UK

We are looking for a Resource Administrator to join RSM UK to support the resourcing needs of the Consulting department. In this role you will be responsible for assisting the Resource Coordinator with staff planning and resource management for the Consulting teams, exam administration and booking and coordinating attendance at internal training courses.

You’ll make an impact by

• Taking overall responsibility of the departments mailbox, making sure it is checked and responded to on a regular basis and that emails are sent in a polite and professional manner
• Being first point of contact for all departmental staffing issues and amend the staff planner accordingly in a timely manner
• Providing ongoing support and assistance to the Resource Coordinator with the day to day running of the departments staff planner
• Taking ownership of the Internal Training plans for the department specific offices and ensure mandatory and specialist courses are booked for RN level up to AM level
• Being involved in new joiner and leaver processes, updating details and updating staff lines accordingly

What we are looking for

We value diverse experiences and perspectives. Here’s what we’re looking for in our ideal candidate:

• Strong organisational and planning skills with the ability to manage complex internal staffing needs across multiple teams
• Previously demonstrated ability to work closely with a range of stakeholders of varying levels of seniority, including challenging conversations and offering creative solutions
• A high level of initiative and problem-solving skills, particularly when responding to urgent resourcing issues or unexpected changes
• A keen eye for detail when it comes to staff bookings, budget alignment and policy compliance
• An empathetic and supportive approach, particularly in exam training, ensuring trainees feel guided and cared for throughout their training journey
• An individual who is comfortable working with data and reporting, maintaining real-time oversight of departmental staffing and resource allocations
• A willingness to travel to offices when needed and provide training and guidance to new team members to ensure consistency and excellence in support
• Previous experience working in a consulting team within professional services (desirable)

What we can offer you

We recognise that our people are our most important assets. That’s why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work.

• Hybrid and Flexible working
• 25 Days Holiday (with the option of purchasing additional days)
• Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP.
• Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team.

Diversity and Inclusion at RSM

At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client's needs. Diverse teams bring a broader range of ideas and insights to work. That's why we're working together to ensure our firm's principles and processes support a firm culture that embraces difference and strengthens inclusion.

At RSM we work hard to create an environment where our people can make a difference - to themselves, their career, their teams, and to the success of our firm and clients. We support all our people to work flexibly, to manage their family and other responsibilities alongside their work commitments; we believe this is key to achieving an inspiring and fulfilling working environment.