Senior ERP System Consultant

St. James’s Place; United Kingdom; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

28 days annual leave

Private Medical Insurance

Generous Pension

Job summary

St. James’s Place in Cirencester is seeking an ERP support specialist to deliver business application support for Unit4 ERP with a focus on finance modules, handling incidents and ensuring the smooth operation of the system across key financial processes.

You will contribute to system and process improvements through change requests and project work, while maintaining clear documentation and producing regular management information.

Qualifications

• Strong analytical and reporting skills.
• Experience with financial year end and month end accounting.
• Experience with accounting systems or application support.
• Experience liaising with internal stakeholders and suppliers.
• Knowledge of Unit4 ERP / Agresso is required.

Responsibilities

• Serve as SME for ERP finance modules and perform month-end and year-end activities.
• Track and resolve Unit4/Agresso ERP incidents within SLAs.
• Provide face-to-face advice and liaise with internal partners.
• Maintain interfaces and data; manage outbound interfaces.
• Coordinate with 3rd party application support providers.
• Prototype small enhancements and perform unit testing.
• Deploy changes into Live via Change Control.
• Support wider ERP projects and issue resolutions.

Skills

Analytical skills

Reporting skills

Stakeholder liaison

Unit4 ERP experience

Tools

Unit4 ERP

Agresso ERP

Job description

Posted on: 07/08/2026 - Application Deadline: 21/08/2026

Are you ready tochart your own career path? With our refreshed strategy, we’re building on our rich heritage and transforming our business to be more scalable and efficient, unlocking the capabilities needed for future success.This includes significantly investing in technology, streamlining the way we work and creating an environment where colleagues feel engaged, empowered and accountable; where they can show up, speak up and perform - because we believe in the difference our work makes.

At a glance:

Location: Cirencester Office

Workplace Type: Hybrid

Employment Type: Permanent

Seniority: Mid-Senior Level

The Role

This role focuses on delivering business application support for the ERP solution (Unit4 ERP, also known as Business World/Agresso), with a particular emphasis on finance modules. You will be responsible for incident investigation and resolution, ensuring the smooth operation of the system across key finance processes.

In addition to support, you will contribute to system and process improvements through change requests and project work, while maintaining clear documentation and producing regular management information.

You will play a key role in maintaining robust system controls, proactively identifying risks and ensuring effective processes are in place to support accurate and reliable financial operations.

Working as part of the wider team, you will also handle more complex issues and escalations, support project delivery, and deputise for managers when required, helping to ensure a high-quality, consistent service.

What You’ll Be Doing

• SME for ERP finance modules, undertaking month end and year end activities. Defining a guideline, standards and documenting procedures for others to follow.
• Unit4 / Agresso ERP incident tracking, investigation and resolution including data maintenance and user maintenance within target SLAs.
• Provide face-to-face advice and assistance through liaison with a range of internal partners.
• Routine maintenance, including monitoring of business-critical incoming interfaces, as well as the production of outbound interfaces.
• Liaison with 3rd party Application support providers - overall 3rd Party Service.
• Prototyping of Small Enhancements and performing unit testing.
• Deployment of development / small enhancements into Live, adhering to the Change Control process.
• Assist and support issue tracking and support team logs and statistics.
• Continuous improvement ideas to be shared with the team.
• Update and maintain Support team documentation and guidelines.
• Perform ad hoc activity to support wider ERP projects, developments and initiatives.
• Dealing with more complex issues, complaints and escalations.

Who We’re Looking For

This opportunity would suit candidates with financial accounting and accounting systems or application support experience, looking for a rewarding career within system support at SJP.

• Financial year end / month end accounting experience
• Accounting systems or application support experience, knowledge of Systems Administration, Financials, P2P, S2C, Absence, Workflow Reporting and Workspaces.
• Strong analytical and reporting skills.
• The ability to analyse issues, investigate the route cause and devise a resolution.
• Able to liaise with a range of internal stakeholders – internally and with the supplier.
• Excellent interpersonal and communication skills are required when dealing with users or other Support Teams.
• Continual development of SME capability.
• Understand and maintain appropriate security and general IT controls relevant to the system and the transactions it performs- learn and assist in the continual maturity of system controls and processes.
• Ability to rectify problems under difficult or high-pressure circumstances.
• Ability to work individually and as part of a team.
• Experience using Unit4 ERP.

What's in it for you?

Whatever stage of life you're in, our benefits are designed to provide the support, flexibility, and peace of mind you need to thrive both at work and beyond.

In addition to our discretionary annual bonus scheme, which reflects both individual and company performance, you'll benefit from a market-leading benefits package tailored to support your wellbeing, financial security, and family life.

Our benefits include:

• 28 days' annual leave plus bank holidays, with the option to purchase up to 5 additional days.
• Private Medical Insurance – company-funded cover for you and your immediate family
• Generous Pension Scheme – a non-contributory employer contribution of 10%, increasing with length of service up to 15%, plus the opportunity to increase this through salary sacrifice
• Enhanced Parental Leave – up to 26 weeks' full pay to support growing families.
• Protection Benefits – company-funded critical illness cover, income protection, and life assurance
• EV salary sacrifice scheme through Tusker

Reasonable Adjustments

We're an equalopportunities employer and want to ensure our recruitment process is accessibleand inclusive for all, if you require reasonable adjustment(s) at any stageplease let us know by emailing us at [e-mail]
Research tells usthat applicants (especially those from underrepresented groups) can be put offfrom applying for a role if they do not meet all the criteria or have been onan extended career-break. If you think you would be a good match for this role andcan demonstrate some transferable experience please apply, regardless ofwhether you tick every box.