Residential Viewing Host – Newbury Office

Knight Frank; Woodspeen; On-site; GBP 21,000 - 30,000; Full time

Job summary

Knight Frank in Newbury is seeking a Viewing Assistant to join our Residential Sales Team. You will support clients by showing properties, delivering exceptional service, and sharing local area knowledge to enhance the viewing experience.

You will act as an ambassador for the firm, provide feedback, proactively generate further viewings, and help manage relationships with clients while occasionally covering Saturdays and attending training.

Qualifications

• Previous work experience in a client-facing role.
• Excellent communication and local knowledge required.
• Ability to proactively generate viewings and referrals.
• Full valid driving license and car ownership.

Responsibilities

• Be an ambassador for the office by creating a positive first impression and serving as the first point of contact.
• Provide comprehensive and detailed feedback about the viewing to the office.
• Identify clients’ needs and generate further viewings and referrals.
• Communicate fully with all concerned to ensure sales are managed efficiently and professionally.
• Build goodwill and trust with clients to support the Knight Frank brand.
• Confidently share local knowledge with clients and cross-sell Knight Frank services where appropriate.
• Occasionally provide ad hoc cover on Saturdays and attend mandatory training.

Skills

Client-facing

Local knowledge

Sales process

Property viewing

Viewings generation

Excellent communication

Car owner

Full clean licence

Regular availability

Basic IT skills

Education

Previous client-facing experience

Job description

Knight Frank in Newbury is seeking a Viewing Assistant to join our Residential Sales Team. You will support clients by showing properties, delivering exceptional service, and sharing local area knowledge to enhance the viewing experience.

You will act as an ambassador for the firm, provide feedback, proactively generate further viewings, and help manage relationships with clients while occasionally covering Saturdays and attending training.