Residential Support Worker

Keys Children; Oldbury; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Competitive pay

In-house professional support

Fully funded training

Job summary

Keys provides innovative care and education services to children and young people with complex needs. We are seeking a Residential Support Worker in Oldbury to join our family home, caring for young people with emotional difficulties.

The role involves long days, some sleep-ins, and a commitment to safeguarding and supportive mentoring. You will need emotional resilience, strong communication, empathy, and a full UK driving licence.

Qualifications

• Emotional resilience and experience supporting vulnerable young people.
• Excellent communication and empathy.
• Flexibility for shifts and sleep-ins.
• Full UK driving licence.

Responsibilities

• Be part of a family team that provides a safe and loving home for children and young people.
• Act as a positive role model for the young people.
• Provide emotional support to help them reach their potential.
• Build trusting relationships and empower decision making.

Skills

Emotional resilience

Great communication skills

Empathy

Driving licence (UK)

Job description

The following content displays a map of the jobs location - Oldbury

Working Hours:

39

Location:

Oldbury

Job Category:

Care and Support

Region:

Birmingham

Business Area:

Children's Residential

Package Description

Residential Support Worker

Oldbury

*Driving License Required*

Shift patterns -Full time working long days plus extra sleep in (approx. 4-6 sleep ins per month)

Make 2026 the year to make a difference to the life of every child and young person through positive experiences.

We are looking for a children's support worker to become part of our family home, caring for young people who have sometimes complex emotional difficulties. You would be the person to give encouragement and praise when needed, to be patient and understanding during times of crisis and to inspire them to grow and develop.

The role can be emotionally challenging and you could be handling difficult situations BUT you could be the person to change a life for the better.

What do you need?

• We want people who are emotionally resilient and have a keen interest or experience of supporting vulnerable young people with mental health challenges.
• Great communication skills, positive and energetic.
• Ability to remain calm and show empathy during sometimes challenging situations.
• Full UK Driving licence is essential.
• You need to be able to work flexibly in caring for the children. This will include working shifts and sleep-ins.

As a therapeutic support worker you will:

• Be part of a family team that provides a safe and loving home for children and young people who have mental health and behavioural difficulties.
• Act as a positive role model
• Give encouragement and motivation, inspire our young people to try new things.
• Provide emotional support to allow the children to reach their full potential in sometimes challenging situations
• Build friendships and trusting relationships
• Help them to find pleasure in everyday tasks
• Empower them to make decisions about themselves

As well as competitive pay and in-house professional support we provide and fully fund the necessary training to achieve valuable externally accredited qualifications.

Why choose Keys for your career?

Keys provide innovative care and education services to children and young people who have complex needs, emotional and behavioural difficulties. We try and make every day extraordinary for the children we care for and support, because we believe in every single one of them.

Keys is committed to safeguarding and promoting the welfare of everyone in our care and therefore this post is subject to an enhanced DBS check.

Keys is an equal opportunities employer and encourages applications from all sections of the community.

"Keys are very proud to have signed the Armed Forces Covenant that means we have made a commitment to welcoming service personnel, veterans and military families into the group. We are delighted to have veteran friendly policies, offer a Veterans Peer Support Network within our teams and are able to offer Military Awareness and support to our colleagues.

As part of our commitment, we will offer a guaranteed interview to current and former service personnel providing that they meet the criteria of the role that they are applying for. If you feel that you meet the criteria for this, please ensure that you have your military experience detailed on your CV for one of our resourcing team to get in touch*