Residential Services Operations Lead

University of St Andrews; Guardbridge; Hybrid; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Financial contribution to relocation

USS Pension Scheme

Hybrid working environment

Staff discount scheme

Free staff parking

Subsidised sports membership

Access to training and development

Job summary

The University of St Andrews is seeking a motivated manager to lead the operational management of 3 Residences. Key responsibilities include managing staff, ensuring health and safety, and developing services for a positive residential experience.

Ideal candidates should have strong customer service, organisational, and people management skills along with relevant qualifications in facilities management or higher education. The position offers access to numerous staff benefits including a hybrid working environment, pension scheme, and generous leave.

Qualifications

• Demonstrated experience in facilities or property management.
• Proven experience within the hospitality or higher education sector.
• Ability to communicate clearly with various stakeholders.

Responsibilities

• Oversee day-to-day operational management of 3 Residences.
• Manage a team of 3 Deputy Residential Services Managers.
• Ensure health and safety compliance and property maintenance.

Skills

Excellent customer service

Organisational skills

Planning skills

People management skills

Administrative experience

Education

HND, Degree, BIFM or equivalent

Job description

The University of St Andrews is seeking a motivated manager to lead the operational management of 3 Residences. Key responsibilities include managing staff, ensuring health and safety, and developing services for a positive residential experience.

Ideal candidates should have strong customer service, organisational, and people management skills along with relevant qualifications in facilities management or higher education. The position offers access to numerous staff benefits including a hybrid working environment, pension scheme, and generous leave.